Guest Relations Officer (Lobby Ambassador)

Company Description

Hotel Overview

Situated in Senayan Square at the South end of Jakarta's Central Business District, Fairmont Jakarta will feature 380 spacious guestrooms and 108 Fairmont branded suites. Additional features and amenities to the urban hotel include a number of lounges and several restaurants featuring a variety of culinary offerings. For corporate events and local galas, the hotel features 3,500 square meters of function space, including a 1,200 square-meter ballroom.

Guest Relations Officer (Lobby Ambassador)

You are the beginning of an exceptional guest experience. As a Host, you will make our guests Feel Welcome from the moment they arrive. Japanese-speaking ability is a plus point!

What's In It For You

• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Employee benefit card offering discounted rates in Accor worldwide

What You Will Be Doing

• Follow all safety and sanitation policies when handling food and beverage
• Assist guests regarding food and beverage menu items in an informative and helpful way
• Consistently offer a professional and friendly greeting, and provide engaging service
• Follow outlet policies, procedures and service standards

Qualifications

Your experience and skills include:

• Ability to work well under pressure in a fast paced environment
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to work cohesively and collaboratively as part of a team
• Strong interpersonal and problem solving abilities

Additional Information

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

"Why work for Accor?"

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"