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Food & Beverage Sales Executive
Company | Hilton |
Address | Jakarta, Indonesia |
Employment type | FULL_TIME |
Salary | |
Category | Pariwisata dan Perhotelan |
Expires | 2023-10-13 |
Posted at | 7 months ago |
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
- Exposure all the outlets in the F&B scene in Jakarta and in Indonesia in general.
- Implementing and managing the loyalty program for FB Outlets
- Must establish strong contacts with food & beverage, lifestyle and trade publications.
- Evaluate media opportunities.
- Plan and manage special events with third parties.
- In coordination with the Marketing department facilitate the production of collaterals
- Prepare the Marketing Plan, together with the Marketing Manager
- Collaborate with marketing manager to cross-promote outlets, rooms and vice versa.
- Managing and updating the costumer database
- Represent the hotel at community and social events.
- Maintain Strong contacts with F&B Manager, in order to manage daily target FB outlets.
- In coordination with the Marketing and communication manager Plan and conduct public relations activities designed to create and maintain a favorable public image of each outlet.
- Welcome and host VIP visitors to the property; working nights and weekends are required.
- Maintain grow and manage the outlets database.
- Coordinate familiarization visits and stay experiences for media; market media visits to introduce new and existing concepts.
- Work with marketing department to create, develop and coordinate promotions and events with measurable value.
- Maintain a media activity database and monthly report.
- Create and manage the content for the F&B outlets and special events social media channels.
- Professional demeanour exhibiting behavioural styles that convey confidence and command respect from others, making a good first impression in alignment with the hotel’s values.
- Understand and utilize professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function specific work challenges.
- Support the Food & Beverage operation by engaging customers during visits in the restaurants, seeking and taking appropriate actions on customer feedback and taking responsibility for customer satisfaction and loyalty.
- Able to communicate effectively in writing as appropriate for the needs of the audience.
- High School diploma or GED.
- Drive results by setting high standards of performance for self and / or others, assuming responsibility for work objectives, initiating, focusing, and monitoring the efforts of self and / or others towards the accomplishment of goals, proactively taking action and going beyond what is required.
- Able to read and understand work related documents.
- Build and contribute to the team by leading and participating as a member of the team, moving towards the completion of common goals while fostering cohesion and collaboration among team members.
- Ensure that efforts serve sales objectives, maximizing the productiveness of interactions by monitoring and building on customers’ cues.
- 2 years of experience in Food & Beverage, Sales, Marketing, Guest Services, or related professional area / 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major with no work experience required.
- Able to use basic computer hardware and software (e.g., personal computers, word processing software, internet browsers, etc.).
- Minimum 2 year of experience in a related field.
- Interact with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
- Adaptability in maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
- Develop and sustain relationships based on an understanding of customer needs and acting consistently.
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