Educational Counselor Jobs

Our client, which is one of the study abroad consultants who provides the best counseling, advice, and courses for students, is looking for an Education Counselor based in Surabaya. If you meet the qualifications below, feel free to apply & share this opportunity

Role Purpose

• Reporting to the Office Manager at the Surabaya branch, you will be responsible for providing sound advice, accurate information, and proper guidance to all prospective international students.

What Does This Opportunity Mean for You

• We receive a large number of inquiries from our students. You will be responsible for counselling these inquiries and selling our services, over the phone, by email & in person.

Your responsibilities will include, but not be limited to:

• Successfully accomplish the targeted number of applicants each time or going above and beyond set expectations
• Maintain accurate details of each student and ensure that their information is kept up to date
• Able to handle conflicting and tough situations in a composed manner
• Other related tasks as required by the business
• Ensure accurate information is given to students
• Closely monitor and consistently follow up with students by maintaining a good relationship with them

Skills and Attributes Required

• Fluent in English to effectively communicate with students.
• Experience in CRM systems
• Excellent communication skills - written, verbal, interpersonal
• A Bachelor’s in any area
• Possess competent knowledge of relevant computer skills
• Demonstrated team player
• Excellent organisational skills to deliver reports and feedback from all marketing initiatives in a timely and informative manner
• Fresh graduates are encouragedtoapply
• Be customer-centric and can work in a cross-cultural environment