Dplk Project Management Officer

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

The opportunity

Responsibilities

Accomplish Strategic Objectives

• Lead strategic process and systems discussions with senior leadership.
• Steer project prioritization activities to optimize resource/investment/time for the highest benefit/value-adding projects.
• Drive project planning and alignments to ensure the projects contribute to the pension business objectives: improvement in SLA, STP %, NPS, employee engagement, efficiency, and leakage savings.

Achieve Operational Objectives and Capable of Data Analytic

• Key person to track and report progress and red lights, identify potential impediment, anticipates issues and showstoppers, propose corrective actions and problem-solving, escalate to management for decision making
• Create and implement databases, data collection systems, data analytics, and other strategies to improve data efficiency and quality.
• Filter and "clean" data by reviewing computer reports, printouts, and performance indicators to find and fix code errors.
• Ability to collect and store data on market research or other behaviors to support strategic Pension Transformation as an ad hoc data analyst.
• Collaborate with management to prioritize business and information requirements.
• Identify and define new opportunities for process improvement.

Meet Project Management Standards

• Ensure documentation of projects in accordance with local and global PMO standards; liaise with local PMO (CPC), regional PMO (APC), global PMO (TC) for time, cost, and benefit tracking
• Develop project status reports for senior leadership; develop tracking scorecards/metrics for working teams; develop milestone reviews for key milestones and ensures the team is on track to deliver
• Translate business needs into comprehensive project plans including objectives, timeline, deliverables, budget, and quality standards.
• Key person to track and report progress and traffic-lights, identify potential impediment, anticipates issues and showstoppers, propose corrective actions & problem-solving, escalate to management for decision making.

Enhance Project Management Knowledge for Other Departments

• Initiate project discussion with other department to educate employees on project management discipline: identification, documentation, and traceability of business requirements
• Provide guidance and support during execution of change management activities

How will you create impact?

The contribution of this position is to monitor, report, and oversee projects within pension business. This position is accountable for successful implementation of strategic projects in pension business.

What motivates you?

• You thrive in teams and enjoy getting things done together.
• You do what is right, work with integrity and speak up.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.
• You take ownership and build solutions, focusing on what matters.
• You obsess about customers, listen, engage and act for their benefit.

What We Are Looking For

• Experience as Project Member and Project Manager.
• Hands-on and thorough understanding of DPLK products, operations, and processes is preferable.
• A bachelor’s degree in business or related field.
• Strong PC skills including MS Word, Excel, and good understanding of SQL
• Good analytical and problem-solving skills and disciplined with project scheduling.
• Self-initiated and have a strong drive to learn.
• Able to clearly articulate business processes and ideas verbally and in written English.
• Well organized and attentive to details, flexible with working hours.

What can we offer you?

• Flexible work policies and strong work-life balance.
• A focus on growing your career path with us.
• Professional development and leadership opportunities.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A competitive salary and benefits packages.

Our commitment to you

• Values-first culture We lead with our Values every day and bring them to life together.
• Continuous innovation We invite you to help redefine the future of financial services.
• Boundless opportunity We create opportunities to learn and grow at every stage of your career.
• Championing Corporate Citizenship We build a business that benefits all stakeholders and has a positive social and environmental impact.
• Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives.

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].