Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Director Of Finance Jobs
Recruited by Hilton 7 months ago
Address Kota Tangerang, Indonesia
Food And Beverage Specialist
Recruited by Holiday Inn 8 months ago
Address Bandar Lampung, Indonesia
Procurement Category Management Food & Beverage (Catering Remote)
Recruited by ISS Indonesia 8 months ago
Address Kota Tangerang, Indonesia
Assistant Food & Beverage Manager
Recruited by The Luxury Collection 8 months ago
Address Labuan Bajo, Indonesia
Asstmgr-Food & Beverage I Jobs
Recruited by The Luxury Collection 8 months ago
Address Labuan Bajo, Indonesia
Marketing Manager - Food Chains
Recruited by Michael Page 8 months ago
Address Kota Tangerang, Indonesia
Procurement Category Management For Food & Beverage (Catering Remote)
Recruited by ISS Indonesia 9 months ago
Address Kota Tangerang, Indonesia
Dir-Food & Beverage Jobs
Recruited by The Ritz-Carlton Hotel Company, L.L.C. 9 months ago
Address Lannyna, Indonesia
Dir-Food & Beverage-A Jobs
Recruited by The Ritz-Carlton Hotel Company, L.L.C. 10 months ago
Address Lannyna, Indonesia
Mgr-Food & Beverage Ii-C Jobs
Recruited by The Luxury Collection 10 months ago
Address Labuan Bajo, Indonesia
Food & Beverage Manager Jobs
Recruited by The Luxury Collection 10 months ago
Address Labuan Bajo, Indonesia
Director Of Food & Beverage
Company | The Ritz-Carlton Hotel Company, L.L.C. |
Address | Lannyna, Indonesia |
Employment type | FULL_TIME |
Salary | |
Category | Pariwisata dan Perhotelan |
Expires | 2023-08-03 |
Posted at | 10 months ago |
Job Number 23120733
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton Bali, Jalan Raya Nusa Dua Selatan Lot III, Bali, Bali, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Job Summary
Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.
CANDIDATE PROFILE
Education And Experience
Developing and Maintaining Food and Beverage/Culinary Goals
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton Bali, Jalan Raya Nusa Dua Selatan Lot III, Bali, Bali, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Job Summary
Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.
CANDIDATE PROFILE
Education And Experience
- High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.
- Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Developing and Maintaining Food and Beverage/Culinary Goals
- Strives to improve service performance.
- Establishes challenging, realistic and obtainable goals to guide operation and performance.
- Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
- Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.
- Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
- Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.
- Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.
- Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
- Develops and manages Food and Beverage budget.
- Focuses on maintaining profit margins without compromising guest or employee satisfaction.
- Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Serves as a role model to demonstrate appropriate behaviors.
- Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.
- Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.
- Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.
- Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.
- Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Provides services that are above and beyond for customer satisfaction and retention.
- Empowers employees to provide excellent guest service.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Ensures employees are treated fairly and equitably.
- Brings issues to the attention of Human Resources as necessary.
- Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
- Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.
- Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).
- Coaches team by providing specific feedback to improve performance.
- Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Order and purchase equipment and supplies.
- Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
-
Marketing Officer Jobs
By PT. Livindo Artha Gracia At Banten, Indonesia 7 months ago
-
Research Intern (Seagrass Transplantation)
By CarbonEthics At Bintan, Indonesia 7 months ago
-
Regional Asset Lead Jobs
By Beam Mobility At Indonesia 7 months ago
-
Ui/Ux Application Design (Fresh Graduated)
By Sahaware Indonesia At Bandung, Indonesia 7 months ago
-
Devops Manager Jobs
By Skubbs At Indonesia 7 months ago