Deputy Sales Operation Manager

Unilever is currently hiring for a Deputy Sales Operations Manager

based in Grha Unilever Indonesia

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. We are looking for talents that would like to join this exciting journey with us.

Business Context and Main Purpose of the Job – Deputy Sales Operations Manager

The incumbent will execute end to end management of various business initiatives in Local Manage Indonesia:

The purpose of the role is to

Ensure the Sales operation & Finance Management processes are followed by the distributor on time in full Responsible for a smooth and cost-effective operations between the company, customers. The key challenge of the role is to develop consistency and coherence in the day-to-day operations of the Customer Development (CD) organisation, thus enabling Business Development Managers to focus on core selling roles. Lead on the execution of the E2E Internal administrative UI processes including Marketing, Legal, SC, and Finance.

Main Accountabilities

Finance management

• Ensure pricing set up for UI Products is done with ULI
• Account Receivable Tracking
• Supporting Business Development to simulating P&L Plan and asking approval to Business Development Director.
• Price Management
• Ensure orders get credit release from finance team
• Budget Monitoring
• Follow up on Overdue payments from distributor ontime
• Review Bank Guaranty of Distributor
• Provide pricelist update based on calendar cotton update and share to Distributor regularly, including sanity check for active & non active SKU.
• Monitoring price increase trend and share to Business development manager for review
• Preparing sales deal documents based on Business Development Agreements and circulate to customers, and archive the signed documents
• Budget planning following up budget agreement with Unilever Indonesia, make sure transferred on system and complete until OPSO/IO creation (TTS, BMI/CMS)

Customer management

• Gate keeper for Document export requirement; ensure timeliness of project rollout and requirement fulfilment.
• Understand customer business process in relation to Supply Chain, Finance, & operation improvement initiatives
• Coordinate with Distributor to consolidate at each division level, ensure timeliness of sales forecast, ensure accuracy of data to facilitate efficient order fulfilment.
• Collect and share UAPL SLOB List to Customer and support to set up price maintenance by monthly period.
• Distributor Operations Management:
• Responsible for the development and implementation of new processes and procedures for effective and efficient team operations.
• Share stock update to Customer by weekly period

Manage Internal UI Processes

• Monitors the performance of business partners by preparing scorecard.
• Monitors implementation and adherence to UI Processes internally across functions and externally with the distributors
• Support Business Development Manager Indonesia.

Sales Operations Management

• Key process points contact owner to resolve all SAP master data concern pertaining to Price and Customer Master.
• Managed overall Order Processing timeliness and accuracy
• Bi Monthly reporting on Sales vs target for total Indonesia business.

Critical success Factors for the Job

Key Skills

• Ability to stick to the role as outlined and not to be dispersed by non-core local activities
• Self-confident integrity is a must, as the difficulties of the job will test incumbents regularly on their values and they will be often carrying difficult messages to their business partners and key customers.
• Ability to operate on a cross-national scale and develop remote management skills
• Ability to seize the big picture and to deep dive into details when necessary
• Finance business partnering skills
• Expert in SAP SD Module
• Supply Chain business partnering skills

Relevant Experience

• 5+ Years Prior have experience work in Unilever Indonesia.
• 5+ years of business experience, preferably cross-functional specialise in Supply Chain Management – End to End operations including – Order To Cash and Global Sourcing Strategy and International Shipping management

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.