Course Consultant Jobs

A Course Consultant is goal oriented, and able to adapt their communication style in order to best deliver a satisfactory message to customers. They are required to consistenly deliver on sales targets by introducing suitable EF Courses and study plans that meet customer’s need as well as maintain good communication with other members of school staff, showing initiative in order to quickly address and solve problems

Responsibilities

• To regularly communicate with customers in an effort to understand their personal language learning requirements and use this information to assist the customer in developing their personal study plan. This requires the timely updating of all customer information in the systems provided by EF
• To fully understand EF’s products and programs, comply with standardized sales policies and processes and to actively participate in ongoing sales training programs and seminars
• To describe EF’s learning process to potential customers and maintain established sales targets
• Invite customers to EF Center and give professional consultations to introduce EF English First courses, and study plan according to customer’s needs
• Work with Progress Advisor to ensure customers get good study experience. Develop good relationship with customers and get referrals

Qualifications

• Excellent verbal and written communication skills in English
• University graduate Bachelor degree in any field
• Good planning and organizing ability, work flexible and able to deal with uncertainties
• Willing to work with a shift system
• Able to multi-task and work under pressure
• Preferably domiciled in Yogyakarta
• Have a passion for sales and service, target and result oriented
• Able to work well in a team as well as independently