Assistant Manager-Housekeeping Jobs

Job Number 23043140
Job Category Housekeeping & Laundry
Location Renaissance Bali Nusa Dua Resort, Kawasan Pariwisata Lot SW 4 & 5, Bali, Bali, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Job Summary
Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
CANDIDATE PROFILE
Education And Experience

• High school diploma or GED; 1 year experience in the housekeeping or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES
Managing Housekeeping Operations and Budgets

• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.
• Ensures knowledge and understanding of OSHA regulations are up to date.
• Assists in supervising an effective inspection program for all guestrooms and public space.
• Inventories stock to ensure adequate supplies.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.
• Understands and complies with loss prevention policies and procedures.
• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.
• Ensures all employees have proper supplies, equipment and uniforms.
• Works effectively with the Engineering department on guest room maintenance needs.
• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Oversees all lost and found procedures.

Ensuring Exceptional Customer Service

• Sets a positive example for guest relations.
• Handles guest problems and complaints seeking assistance from supervisor as necessary.
• Assists in the review of comment cards and guest satisfaction results with employees.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.