Assistant Floor Manager Jobs

Managed work flow to exceed quality service goals.
Maintained up-to-date knowledge of product and service changes.
Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Identified individual development needs with appropriate training.
Trained staff on operating procedures and company services.
Scheduled staff shifts to cover peaks and lulls in customer inquiries.
Facilitated inter-departmental communication to effectively provide customer support.
•Deep knowledge in F&B