Assistant Bar Manager Jobs

Job Number 23106083
Job Category Food and Beverage & Culinary
Location The Westin Resort & Spa Ubud Bali, Jalan Lod Tunduh, Br. Kengetan, Ubud, Bali, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Job Summary
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.
CANDIDATE PROFILE
Education And Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES
Assisting in Management of Restaurant Team

• Handles employee questions and concerns.
• Monitors employees to ensure performance expectations are met.
• Assists in supervising daily shift operations.
• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
• Provides feedback to employees based on observation of service behaviors.

Conducting Day-to-Day Restaurant Operations

• Ensures all employees have proper supplies, equipment and uniforms.
• Opens and closes restaurant shifts.
• Performs all duties of restaurant employees and related departments as necessary.
• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
• Ensures compliance with all restaurant policies, standards and procedures.
• Manages to achieve or exceed budgeted goals.
• Monitors alcohol beverage service in compliance with local laws.

Providing Exceptional Customer Service

• Interacts with guests to obtain feedback on product quality and service levels.
• Meets and greets guests.
• Encourages employees to provide excellent customer service within guidelines.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Handles guest problems and complaints, seeking assistance from supervisor as necessary.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Sets a positive example for guest relations.
• Strives to improve service performance.

Conducting Human Resource Activities

• Coaches and counsels employees regarding performance on an on-going basis.
• Communicates performance expectations in accordance with job descriptions for each position.
• Uses all available on the job training tools for employees.
• Supervises on-going training initiatives.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Recognizes good quality products and presentations.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Supervises daily shift operations in absence of Restaurant Manager.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.