Application Engineer (Engineering Solutions & Industrial Automation)

About Us

Hitachi Sunway is a leading ICT and Digital Solutions & Services Integrator in ASEAN specializing in implementing, supporting, and providing consultancy for Enterprise Resource Planning (ERP) & Product Lifecycle Management (PLM) solutions; managing and supporting IT infrastructures; Cloud-enabling IT platforms, including the Cyber Security elements in our fully compliant and secured data centers (DC).

Our portfolio is aimed at helping clients to embrace the acceleration in digitalization that are transforming businesses. Hitachi Sunway has a proven track record of serving more than 1,000 clients in the region across various business verticals: from small to global enterprises as well as public sector and industries such as manufacturing, financial, construction, education, and healthcare.

Hitachi Sunway currently operate in 11 locations across 5 countries (Malaysia, Singapore, Indonesia, Thailand, Vietnam). For more information, visit www.hitachi-sunway-is.com

About the Role:

1. We are looking for a self-confident person with high sense of responsibilities, innovative, good communications skill, and passionate to deliver highest quality of service to customers.
2. Responsible for the pre/post-sales’ activities for the promotion of Engineering software/ solutions and shall be willing to travel anywhere within Indonesia.
3. Responsible for pre/post-sales duties which include demonstrating the company products to potential customers at customers’ site.
4. Develop work statements for projects with customers. Provide consulting services at the customer site.
5. Responsible for providing exceptional pre/post-sales technical support to the client, marketing department and prospects to help drive sales of our products.
6. Conduct on-site and web-based software demonstrations and training classes.
7. Provide comprehensive technical and application demos and understand requirements and run benchmarks.
8. Competition tracking, benchmarking, coordinate with clients for implementing Engineering software’s.
9. Provide demonstrations, presentations, case studies and product information CDs.
10. Answer customer questions relating to products, competitive products, and technical issues relating to product integration within the customer’s environment.
11. Any other duties or assignment as and when assigned by the management from time to time.

Requirements:

• Candidate must possess at least a Diploma or Degree in Engineering (Mechanical Engineering, Mechatronics, Industrial Automation etc.)
• Immediate joiners are preferred.
• Excellent communication, interpersonal and problem-solving skills.
• Has working knowledge related to Engineering Solutions/Industrial Automation products and solutions (CAD/CAM/CAE/PLC/PLM/IoT/SCAD etc.)
• Goal-oriented, highly motivated and work well under pressure.
• Able to provide support 24x7.
• Having growth mindset and eagerness to learn is crucial.