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Admin Coordinator - Branch Operation (Semarang)

Company

Moladin
Address Semarang dan Sekitarnya, Indonesia
Employment type FULL_TIME
Salary
Category Teknologi, Informasi, dan Internet
Expires 2023-09-06
Posted at 9 months ago
Job Description
  • Responsible for day-to-day branch operations processing, including generating reports and reconciling payments and costs
  • Responsible for delivering a high-quality data entry process for loan applications and document uploads into the system
  • Safeguard all loan documents according to standard operating procedures and provide requested documents promptly for audits
  • Safely store collateral documents temporarily at the branch before transferring them to the Head Office
  • Ensure all contracts, payment information, and welcome packs are sent to customers promptly
  • Coordinate with various individuals such as surveyors, credit analysts, branch managers, and marketing teams to support operations
  • Review loan applications to ensure data and document completeness, meeting target SLA times
  • Act as a customer service representative at the branch, liaising with the Head Office's customer experience team to address customer issues and questions


Requirements


  • At least a Bachelor's Degree from a reputable university with an excellent GPA, preferably in accounting, finance, economics, or business administration
  • Strong communication skills and ability to effectively communicate process recommendations in operational areas
  • Demonstrated experience in managing large data sets
  • Meticulous attention to detail and adherence to given procedures
  • Proficient in Microsoft Office, including Word and Excel, with advanced knowledge of functions such as PIVOT and VLOOKUP