Telesales Operation Manager Jobs

Monitor the daily running & management, targets of achievement, personal & team development of telesales members

Having 3 years of experience as telesales/telemarketing manager role

Having an experiencehandling telesales/telemarketing team > 25 people

Having an experience in Fintech industry is an advantage

Monitor & controlling all telesales activities including KPI of team member

Identify key area of improvement in telesales process

Experience in sales management is preferred.

Have team management experience is a plus.

Responsible for the daily management of the e-commerce business department, including team building, goal achievement, performance appraisal, etc.

Responsible for supervising the department's employees to meet workload requirements.

Responsible for business training and skills coaching for employees in the department.

Experienced at least 1 year experience in Sales - Telesales / Telemarketing background or equivalent.