Telemarketing Spesialist Bahasa Melayu Jobs

Preferably having prior work experience in Customer Service, specifically for online travel agents will be a plus.

Responding to all customers’ concerns regarding travel queries.

Responding to posts and messages received from clients’ social media accounts.

Executing escalation queue on refund-related inquiries due to travel cancellation.

Review all NPS & journey-related surveys and approve or reject surveys to be posted.

High on teamwork and engagement. Mature & has analytical thinking.

You have a need to help others experience the professional life-changing experience that Agile offers

We are Agile specialists who use our knowledge and expertise to co-create our own playbooks and ways of working.

We invite and offer constructive feedback when we see another EPiCa in action

You will have a minimum of 4 years of experience as an agilest

We operate an accredited training business and invest in further professional development/training for both contract and permanent staff members

Weekly team breakfast and regular team lunches/dinners/drinks