Teknisi Service Jobs

Office access card & building access management

Knowledge of Office Administrator responsibilities, systems and procedures

Liaising with building engineering for office facility issue & maintenance (eg AC leakage, rest room issue, etc)

Proficiency in MS Office (MS Excel and MS Word, in particular)

Conflict management skills - ability to address and defuse difficult conversations and customer conflict

Manage inbound calls, emails and messages according to provided Service Level and standards.

Relevant experience in a customer facing role delivering excellent service, preferably from a technical or automotive environment

Raggiungere gli obiettivi di ricavo facendo leva sui programmi commerciali

Preparare gli appuntamenti, compresi, se del caso, gli ordini di lavoro obbligatori in sospeso

Gestire chiamate, e-mail e messaggi in entrata in base al livello di servizio e agli standard forniti

Melakukan pengurusan Debitur BUP & dan membantu pengurusan pencairan THT

Memonitor TMT Pensiun agar gaji pensiun pertama masuk tepat waktu

Melaksanakan pengurusan administrasi mutasi dan flagging

Mengawal dan memastikan manfaat pensiun berpindah ke kantor bayar bank Mantap tepat waktu

Berkoordinasi dengan mitra bisnis untuk persiapan sosialisasi bersama mitra, misalnya Sosialisasi BUP prapensiun : LKO, JKK, JKM dll.

Membantu nasabah pensiunan untuk pengurusan Ketaspenan & Keasabrian dan memastikan nasabah terlayani dengan baik.