Technical Service Associate Manager Jobs

5+ years of hands-on experience with technical account management or equivalent role in the tech or travel industries

Own end-to-end technical account management of Agoda’s largest B2B accounts

Experience working with data transfer via API’s; alongside strong SQL and Excel skills

Work closely with Product Managers to identify business needs and influence the design of the next big feature

Excellent English communication skills, both verbal and non-verbal, are essential for this role

Drive profitable growth of the Strategic Partnerships Travel Distribution business globally

Memiliki management skills yang baik

Memiliki leadership skills yang baik

Memiliki communication skills yang baik

Mendukung layanan customer melalui kegiatan teknis dan administratif

Mengawasi pekerjaan team baik yang bersifat rutin maupun project

Membangun sistem atau regulasi untuk produktivitas team

Process Validation & Product Life Cycle (PLC) management

Responsible to manage process validation life cycle across Abbott Site Cimanggis.

Coordinate validation team to prepare process validation protocol, report and execute Qualification and validation as per defined timeline.

Together with Technical Services Manager communicate to MS&T to escalate any cases could not be resolved locally.

Implement new technology include project initiation and monitoring.

Periodic review product quality aligns with Periodic Quality Report (PQR), and Continuous Process Verification (CPV) program.