System Support Analyst Jobs
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System Support Analyst Jobs
By ZUZU Hospitality
At Jakarta Raya, Indonesia
Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a System Support Analyst to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving technical issues, as well as providing customer service and training. If you have a passion for technology and enjoy helping others, this could be the perfect job for you!
Overview System Support Analysts are responsible for providing technical support to computer users. They troubleshoot hardware and software issues, install and configure computer systems, and provide training and support to users. System Support Analysts must have strong problem-solving and communication skills, as well as a thorough understanding of computer systems and networks. Detailed Job Description System Support Analysts are responsible for providing technical support to computer users. This includes troubleshooting hardware and software issues, installing and configuring computer systems, and providing training and support to users. System Support Analysts must have strong problem-solving and communication skills, as well as a thorough understanding of computer systems and networks. They must be able to diagnose and resolve technical issues quickly and accurately. System Support Analysts must also be able to work independently and as part of a team. Job Skills Required• Knowledge of computer systems and networks
• Strong problem-solving and communication skills
• Ability to diagnose and resolve technical issues quickly and accurately
• Ability to work independently and as part of a team
• Knowledge of hardware and software installation and configuration
• Knowledge of customer service principles and practices
• Ability to provide training and support to users
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a technical support role
• A+ certification or other technical certifications
Job Knowledge
• Knowledge of computer systems and networks
• Knowledge of hardware and software installation and configuration
• Knowledge of customer service principles and practices
Job Experience
• At least two years of experience in a technical support role
Job Responsibilities
• Troubleshoot hardware and software issues
• Install and configure computer systems
• Provide training and support to users
• Diagnose and resolve technical issues quickly and accurately
• Work independently and as part of a team
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