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It Support Manager Jobs in Kab. Bogor, West Java

It Manager Jobs
By Cimory Group At Cisarua, Indonesia
Bertanggung jawab untuk instalasi, evaluasidan peningkatan terhadap tiga objek utama, yaitu Komputer, Software dan Networking.
Melaksanakan pekerjaan pengoperasian, perbaikan, dan perawatan yang berkaitan dengan IT Support, seperti CCTV, NVR, PABX, Modem serta Hardware & Software lainnya.
Memastikan tersedianya dokumentasi dan report terkait hardware.
Pendidikan MINIMAL D3 Teknik Informatika.
Pengalaman MINIMAL 5 tahun di bidang yang sama.
Memiliki pengalaman dengan IT Infrastruktur Active Directory, Firewall, Security, Mikroik, dan lainnya
It Support Manager (English Speaker)
By AccelByte At Sleman, Indonesia
3 or more years of previous IT management experience
Strong leadership and team management abilities
Strong problem-solving, time management, and adaptability skills
The IT Manager is accountable for the following functions and responsibilities:
Manage and maintain the company's IT infrastructure, including network protocols and technologies such as TCP/IP, DNS, DHCP, and VPNs
Manage AccelByte's IT assets, including hardware and software
It Assistant Manager Jobs
By SMOORE At Pasuruan, Indonesia
Responsible for the daily management and personnel empowerment training of overseas (Indonesia) IT teams.
Knowledge of lean production, industrial engineering, etc. is a plus.
More than 6 years of IT work experience in manufacturing enterprises, including leading no less than 2 IT projects.
Familiar with the operation and maintenance service process, knowledge of the IT infrastructure and network architecture.
Responsible for the import and implementation of new projects in local. (software, hardware, etc.)
Must be very familiar with SAP system, knowing WMS, OA, HR and other systems is a plus.

Are you an experienced IT professional looking for a new challenge? We are looking for an IT Support Manager to join our team and help us provide exceptional customer service to our clients. You will be responsible for managing the day-to-day operations of our IT support team, ensuring that all requests are handled efficiently and effectively. If you have a passion for technology and a commitment to customer service, this could be the perfect opportunity for you!

Overview An IT Support Manager is responsible for managing the IT support team and providing technical assistance to customers. They are responsible for troubleshooting hardware and software issues, providing technical support, and ensuring customer satisfaction. They must have strong communication and problem-solving skills, as well as a thorough understanding of IT systems and processes. Detailed Job Description The IT Support Manager is responsible for managing the IT support team and providing technical assistance to customers. They must ensure that customer inquiries are answered promptly and accurately, and that customer issues are resolved in a timely manner. They must also ensure that the IT support team is adequately trained and equipped to handle customer inquiries. The IT Support Manager must have a thorough understanding of IT systems and processes, and must be able to troubleshoot hardware and software issues. They must also be able to provide technical support to customers and ensure customer satisfaction. Job Skills Required
• Excellent communication and customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of IT systems and processes
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize workload
• Knowledge of computer hardware and software
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or a related field
• At least 5 years of experience in IT support
• Experience managing an IT support team
• Certification in IT support or related field
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of IT systems and processes
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
Job Experience
• At least 5 years of experience in IT support
• Experience managing an IT support team
• Experience providing technical support to customers
Job Responsibilities
• Manage the IT support team and provide technical assistance to customers
• Troubleshoot hardware and software issues
• Provide technical support to customers
• Ensure customer inquiries are answered promptly and accurately
• Ensure customer issues are resolved in a timely manner
• Ensure the IT support team is adequately trained and equipped to handle customer inquiries
• Monitor customer satisfaction levels
• Develop and implement IT support policies and procedures