Senior Reservation Manager Jobs
By Bali Super Host At Ubud, Indonesia

Job Responsibilities: 1. Lead the reservation team and develop reservation strategies. 2. Responsible for achieving revenue and occupancy targets. 3. Handle customer interactions effectively and ...

Reservation Supervisor Jobs
By Fairfield Inn & Suites by Marriott At Kuta, Indonesia

Job Number 23160601 Job Category Reservations Location Fairfield by Marriott Bali South Kuta, Jl. Wana Segara No.25, South Kuta, Bali, Indonesia VIEW ON MAP Schedule Full-Time Located ...

Reservation Officer Jobs
By Prime of Bali At Denpasar Barat, Indonesia
Have 1-2years of experience working as Reservation Officer.
Possess strong communication and interpersonal skills.
Demonstrate a strong mentality to deal with relevant stakeholders and achieve targets.
Willing to do WFO in Denpasar Barat, Bali.
Agent-Reservation Jobs
By Renaissance Hotels At Lannyna, Indonesia

Job Number 23145236 Job Category Reservations Location Renaissance Bali Nusa Dua Resort, Kawasan Pariwisata Lot SW 4 & 5, Bali, Bali, Indonesia VIEW ON MAP Schedule Full-Time Located ...

Reservation Supervisor Jobs
By Hotel Grand Mercure Lampung At Bandar Lampung, Indonesia

Company Description: Grand Mercure merupakan hotel baru di Lampung yang akan segera dibuka dan menjadi satu-satunya hotel bintang 5 di Bumi Ruwa Jurai. Pembukaan hotel ini membutuhkan banyak pekerja, ...

Reservation Agent Jobs
By Hotel Grand Mercure Lampung At Bandar Lampung, Indonesia

Company Description: Grand Mercure merupakan hotel baru di Lampung yang akan segera dibuka dan menjadi satu-satunya hotel bintang 5 di Bumi Ruwa Jurai. Pembukaan hotel ini membutuhkan banyak pekerja, ...

Airfreight Supervisor Reservation Operational
By Ninja Xpress At Cakung, Indonesia
Good communication, Energetic and interpersonal skill
Good proficiency with Microsoft Office suite especially Excel/ Google spreadsheet
Willing to work in shifts
Deliver good leadership process, to lead all operational staff
Able to find root cause, analyze problem and find good corrective action
Booking shipments and constant follow up to secure business
Reservation Agent Jobs
By Marriott Hotels At Batam Centre, Indonesia

Job Number 23133862 Job Category Reservations Location Batam Marriott Hotel Harbour Bay, Harbour Bay Downtown, Jalan Duyung, Batam, Riau, Indonesia VIEW ON MAP Schedule Full-Time Located ...

Reservation Staff Jobs
By PT Garuda Adhimatra Indonesia At Badung, Indonesia

Company Description: PT Garuda Adhimatra Indonesia Job Description: Responsible for handling customer inquiries, making reservations, and providing information about our products and services

Reservation Staff Jobs
By Nirjhara At Tabanan, Indonesia

Company Description: ocated in the region of Tanah Lot, home to Bali's most iconic temple, Nirjhara, Sanskrit for waterfall, is a luxury resort in Bali offering tailored comfort in the midst of a lush ...

Reservation Agent Jobs
By Marriott At Area DKI Jakarta, Indonesia

Job Number 23122063 Job Category Reservations Location Le Méridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia Schedule Full-Time Located Remotely? N Relocation? ...

Reservation Officer Jobs
By NIHI At Sumba Barat, Indonesia

Company Description: This is not an escape from everyday life. It is the return to a life well lived. Where rugged luxury meets unregulated freedom. A place to connect with something larger than ...

Complex Reservation Agent Jobs
By Westin Hotels & Resorts At Surabaya, Indonesia

Job Number 23119877 Job Category Reservations Location The Westin Surabaya, Pakuwon Mall, Surabaya, East Java, Indonesia VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? ...

Reservation & Sales Admin Jobs
By Amaze Vacations At Denpasar, Indonesia

Great attitude Able to operate Microsoft Office. (Word, Excel & etc) Fluent in English and Bahasa Indonesia both verbal and written. Other language mastery will be a Great Communications skills ...

Reservation Jobs
By PT Ulubukit Suluban Pecatu At Badung, Indonesia

Company Description: Single Fin started from humble beginnings in 2008 and quickly moved to the top of Bali’s bucket list. Set on the epic cliffs and overlooking the infamous Uluwatu surf break ...

Reservation & Sales Admin Jobs
By Fairfield Inn & Suites by Marriott At Kota Tangerang, Indonesia

Additional Information Pre-Opening Team - Sales & Marketing Department Job Number 23107615 Job Category Reservations Location Fairfield by Marriott Jakarta Soekarno-Hatta Airport, Jl. ...

Reservation Jobs
By Holla Hotels Bali At Bangli, Indonesia

Company Description: Holla Hotels Bali bergerak di bidang hospitality. Job Description: Reservation

Reservation Agent Jobs
By Marriott At Bandung, Indonesia

Job Number 23105155 Job Category Reservations Location Moxy Bandung, Jl. Ir. H. Djuanda No. 69, Bandung, West Java, Indonesia Schedule Full-Time Located Remotely? N Relocation? N ...

Agent-Reservation Sales Jobs
By Moxy Hotels At Bandung, Indonesia

แมริออท อินเตอร์เนชั่นแนลเป็นผู้ว่าจ้างที่ให้โอกาสเท่าเทียมกัน เราเชื่อในการจ้างบุคลากรที่มีความหลากหลายและสนับสนุนวัฒนธรรมที่รวมทุกกลุ่มคนและให้ความสำคัญกับคนเป็นอันดับหนึ่ง เรามุ่งมั่นที่จะไม่เลือกปฏิบัติบนหลักการที่ได้รับความคุ้มครอง เช่น ความพิการและสถานะทหารผ่านศึก หรือหลักการอื่นๆ ที่ครอบคลุมภายใต้ข้อกฎหมายที่เกี่ยวข้อง

Reservation Agent Jobs
By Mercure Jakarta Batavia At Jakarta, Indonesia

Company Description: Mercure Jakarta Batavia adalah tempat sempurna untuk perjalanan bisnis atau rekreasi. Jelajahi Kota Tua ikonis di Jakarta yang memiliki banyak tempat bersejarah. Kami nantikan ...

Are you looking for an exciting opportunity to lead a team of reservation agents? We are looking for a Reservation Supervisor to join our team and provide outstanding customer service to our guests. You will be responsible for overseeing the daily operations of the reservations department, ensuring that all customer inquiries are handled in a timely and professional manner. If you have excellent communication and organizational skills, then this could be the perfect job for you!

Overview:

A Reservation Supervisor is responsible for overseeing the daily operations of a hotel’s reservations department. This includes managing the staff, handling customer inquiries, and ensuring that all reservations are processed accurately and efficiently. They must also ensure that the hotel’s policies and procedures are followed and that customer service standards are met.

How To Become an Reservation Supervisor:

To become a Reservation Supervisor, you will need to have a high school diploma or equivalent and experience in the hospitality industry. You may also need to have a degree in hospitality management or a related field. Additionally, you should have strong customer service and communication skills, as well as the ability to multitask and work in a fast-paced environment.

Reservation Supervisor Skills:

• Customer Service: Reservation Supervisors must be able to provide excellent customer service and handle customer inquiries in a professional and courteous manner.
• Communication: Reservation Supervisors must be able to communicate effectively with customers, staff, and other departments.
• Organization: Reservation Supervisors must be able to organize and prioritize tasks in order to ensure that all reservations are processed accurately and efficiently.
• Problem-Solving: Reservation Supervisors must be able to troubleshoot and resolve any issues that may arise.
• Time Management: Reservation Supervisors must be able to manage their time effectively in order to meet deadlines.

What is Reservation Supervisor Knowledge?

• Knowledge of hotel policies and procedures
• Knowledge of customer service standards
• Knowledge of computer systems and software
• Knowledge of the hospitality industry
• Knowledge of reservation systems

What is Reservation Supervisor Responsibilities?

• Manage the daily operations of the reservations department
• Handle customer inquiries and complaints
• Ensure that all reservations are processed accurately and efficiently
• Monitor staff performance and provide feedback
• Ensure that hotel policies and procedures are followed
• Ensure that customer service standards are met
• Develop and implement strategies to improve customer service
• Monitor and analyze reservation trends
• Maintain accurate records and reports

What is Reservation Supervisor Experience?

• Previous experience in the hospitality industry
• Previous experience in a supervisory role
• Previous experience working with reservation systems
• Previous experience working with customer service

What is Reservation Supervisor Qualifications?

• High school diploma or equivalent
• Degree in hospitality management or a related field (preferred)
• Strong customer service and communication skills
• Ability to multitask and work in a fast-paced environment
• Ability to troubleshoot and resolve any issues that may arise

Reservation Supervisor Education:

• High school diploma or equivalent
• Degree in hospitality management or a related field (preferred)
What tools help Reservation Supervisor work better?
• Reservation software: Reservation software can help Reservation Supervisors manage customer inquiries, bookings, and cancellations more efficiently.
• Customer relationship management (CRM) software: CRM software can help Reservation Supervisors track customer data and provide better customer service.
• Reporting software: Reporting software can help Reservation Supervisors track and analyze reservation trends.
Good tips to help Reservation Supervisor do more effectively?
• Develop and implement strategies to improve customer service.
• Monitor staff performance and provide feedback.
• Ensure that all reservations are processed accurately and efficiently.
• Monitor and analyze reservation trends.
• Maintain accurate records and reports.
Common Reservation Supervisor interview questions?
• What experience do you have in the hospitality industry?
• What experience do you have in a supervisory role?
• How do you handle customer inquiries and complaints?
• How do you ensure that all reservations are processed accurately and efficiently?
• What strategies do you have to improve customer service?
• How do you ensure that hotel policies and procedures are followed?