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Reception Supervisor Jobs

Reception Staff Jobs
By Bali Paragon Resort Hotel Jimbaran At Badung, Indonesia

Company Description: A four star art sanctuary, Bali Paragon is a serene paradise under the renowned Jimbaran sunset. Just steps away from the nearby traditional art, fashion market and the famous ...

Reception Supervisor Jobs
By Mad Monkey At Praya, Indonesia
Respond to customer complaints and special requests inline with General Manager
Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.
Train receptionist team in front office tasks
Oversee team member on a daily basis
Motivate team members and resolve any issues that occur on the job
Schedule shifts and arrange for replacements in cases of absence

Are you looking for a challenging and rewarding role in a fast-paced environment? We are looking for an experienced Reception Supervisor to join our team! As Reception Supervisor, you will be responsible for overseeing the daily operations of our reception area, providing excellent customer service, and ensuring the smooth running of our front desk. If you have strong organizational and interpersonal skills, and are passionate about providing exceptional customer service, then this could be the perfect role for you!

Overview A Reception Supervisor is responsible for managing the front desk operations of a business or organization. They are responsible for ensuring that the reception area is well-organized, efficient, and welcoming to customers and visitors. They may also be responsible for supervising other reception staff, providing customer service, and handling administrative tasks. Detailed Job Description A Reception Supervisor is responsible for overseeing the reception area of a business or organization. They are responsible for ensuring that the reception area is well-organized, efficient, and welcoming to customers and visitors. They may also be responsible for supervising other reception staff, providing customer service, and handling administrative tasks. Reception Supervisor Job Skills
• Excellent customer service skills
• Strong organizational and time management skills
• Ability to multi-task and prioritize tasks
• Excellent communication and interpersonal skills
• Proficiency in computer applications
• Ability to work independently and as part of a team
Reception Supervisor Job Qualifications
• High school diploma or equivalent
• Previous experience in a reception or customer service role
• Knowledge of office procedures and protocols
• Knowledge of computer applications
• Ability to work in a fast-paced environment
Reception Supervisor Job Knowledge
• Knowledge of office procedures and protocols
• Knowledge of computer applications
• Knowledge of customer service principles and practices
• Knowledge of administrative and clerical procedures
Reception Supervisor Job Experience
• Previous experience in a reception or customer service role
• Previous experience in a supervisory role
• Previous experience in an administrative role
Reception Supervisor Job Responsibilities
• Supervise reception staff and ensure that they are providing excellent customer service
• Ensure that the reception area is well-organized and efficient
• Handle administrative tasks such as filing, data entry, and scheduling
• Provide customer service to visitors and customers
• Answer incoming calls and direct them to the appropriate person or department
• Handle customer inquiries and complaints in a professional manner
• Maintain records of customer interactions and transactions