Reception Supervisor Jobs
By Mad Monkey At Praya, Indonesia
Respond to customer complaints and special requests inline with General Manager
Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.
Train receptionist team in front office tasks
Oversee team member on a daily basis
Motivate team members and resolve any issues that occur on the job
Schedule shifts and arrange for replacements in cases of absence

Are you looking for an exciting opportunity to work in a fast-paced environment as a Reception and Administrative Assistant? We are looking for a highly organized, detail-oriented individual to join our team. As a Reception and Administrative Assistant, you will be responsible for providing excellent customer service, managing incoming calls, scheduling appointments, and providing administrative support. If you have excellent communication and multitasking skills, we want to hear from you!

Overview:

Reception and administrative assistants are responsible for providing administrative support to an organization. They typically greet visitors, answer phones, manage incoming and outgoing mail, and provide general office support. They may also be responsible for scheduling appointments, maintaining records, and providing customer service.

How To Become an Reception And Administrative Assistant jobs:

To become a reception and administrative assistant, you will need to have a high school diploma or equivalent. You may also need to have some experience in an office setting. Additionally, you will need to have excellent communication and customer service skills.

Reception And Administrative Assistant Skills requied For Your Resume And Career:

• Excellent customer service skills
• Proficiency in Microsoft Office Suite
• Strong organizational skills
• Ability to multitask
• Excellent communication skills
• Ability to work independently
• Ability to work in a fast-paced environment
• Knowledge of office procedures
• Attention to detail
• Time management skills

Reception And Administrative Assistant Knowledge For Your Resume And Career:

• Knowledge of office equipment
• Knowledge of filing systems
• Knowledge of data entry
• Knowledge of customer service principles
• Knowledge of administrative procedures
• Knowledge of basic accounting principles
• Knowledge of basic bookkeeping principles
• Knowledge of basic computer applications

Reception And Administrative Assistant Responsibilities For Your Resume And Career:

• Greet visitors and answer phones
• Manage incoming and outgoing mail
• Schedule appointments
• Maintain records
• Provide customer service
• Prepare reports
• Prepare correspondence
• Process payments
• Maintain office supplies
• Monitor office equipment

Reception And Administrative Assistant Experience For Your Resume And Career:

• Previous experience in an office setting
• Previous experience in customer service
• Previous experience in data entry
• Previous experience in filing
• Previous experience in scheduling
• Previous experience in report preparation
• Previous experience in correspondence preparation
• Previous experience in payment processing
• Previous experience in office supply management
• Previous experience in office equipment monitoring

Reception And Administrative Assistant Qualifications For Your Resume And Career:

• High school diploma or equivalent
• Proficiency in Microsoft Office Suite
• Ability to multitask
• Excellent communication skills
• Ability to work independently
• Ability to work in a fast-paced environment
• Knowledge of office procedures
• Attention to detail
• Time management skills

Reception And Administrative Assistant Educations For Your Resume And Career:

• Associate’s degree in business administration
• Bachelor’s degree in business administration
• Certificate in office administration
• Certificate in customer service
• Certificate in data entry
• Certificate in filing
• Certificate in scheduling
• Certificate in report preparation
• Certificate in correspondence preparation
• Certificate in payment processing
• Certificate in office supply management
• Certificate in office equipment monitoring
What tools help Reception And Administrative Assistant work better?
• Office management software
• Customer relationship management (CRM) software
• Scheduling software
• Accounting software
• Document management software
• Email and calendar software
• Voice recognition software
• Data entry software
• Fax software
• Spreadsheet software
Good tips to help Reception And Administrative Assistant do more effectively?
• Stay organized and prioritize tasks.
• Maintain a professional attitude at all times.
• Be proactive and anticipate needs.
• Follow up on tasks and requests.
• Communicate clearly and effectively.
• Use technology to streamline processes.
• Stay up to date on office policies and procedures.
• Take initiative to learn new skills.
• Offer assistance to other departments.
Common Reception And Administrative Assistant interview questions?
• What experience do you have in an office setting?
• How do you handle customer service issues?
• What do you think makes a successful receptionist?
• How do you handle multiple tasks at once?
• What do you think are the most important qualities for a receptionist?
• What do you think are the most important skills for a receptionist?
• How do you handle difficult customers?
• How do you handle confidential information?
• What do you think are the most important responsibilities of a receptionist?