Passenger Service Agent Jobs in Kota Depok, West Java , Employment

Are you looking for a job that will let you explore the world? Become a Passenger Service Agent and help travelers make their dreams come true! You'll get to meet people from all over the world, help them with their travel plans, and make sure their journey is as smooth and enjoyable as possible. Join us and make a difference in the lives of travelers!

A Passenger Service Agent is responsible for providing customer service to passengers before, during, and after their flight. They are responsible for checking in passengers, providing boarding passes, and assisting with luggage. They may also be responsible for providing customer service to passengers in the airport terminal.

What is Passenger Service Agent Skills Required?

• Excellent customer service skills

• Ability to remain calm under pressure

• Good communication skills

• Ability to multitask

• Attention to detail

• Ability to work in a fast-paced environment

What is Passenger Service Agent Qualifications?

• High school diploma or equivalent

• Previous customer service experience

• Knowledge of airline regulations and procedures

• Ability to pass a background check

What is Passenger Service Agent Knowledge?

• Knowledge of airline regulations and procedures

• Knowledge of customer service principles and practices

• Knowledge of airport security procedures

• Knowledge of computer systems and software

What is Passenger Service Agent Experience?

• Previous customer service experience

• Previous experience in the airline industry

What is Passenger Service Agent Responsibilities?

• Check in passengers and provide boarding passes

• Assist passengers with luggage

• Answer customer inquiries and provide information

• Ensure compliance with airline regulations and procedures

• Provide customer service in the airport terminal

• Monitor passenger flow and provide assistance as needed