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Merchant Happiness Associate Jobs

Customer Happiness Executive (6 Months Contract)
By AirAsia At Kota Tangerang, Indonesia
Well-organized and detail-oriented and able to multitask. Ability to work with very minimal guidance or supervision and strong time management skills.
Creatively and accurately articulate responses via excellent written communication skills regarding AirAsia products and services.
Having previous customer service experience would be an added advantage.
Must have excellent verbal and written English and Indonesian communication skills, any other additional languages is greatly welcomed.
Remain current in the airline by acquiring products and services information, latest details and industry related news which impacts support.
Participate in training and development activities.
Customer Happiness (Onboarding Specialist)
By Assist.id At Pekanbaru, Indonesia
Skill komunikasi sangat bagus, kemampuan problem solving dan peduli terhadap customer
Training/menjelaskan dengan baik penggunaan sistem Assist.id
Penghubung dan melakukan followup terkait bridging dengan pihak ke-3
Bertanggungjawab atas kualitas penggunaan user lama dan user baru
Lulusan S1 dibidang IT / SI
Minimal 2 tahun pengalaman di bidang customer care atau sejenisnya
Merchant Engagement Associate Jobs
By Gojek At Jakarta, Indonesia
Strong business acumen with proven track record in stakeholder management
Assisting Sales Marketing Merchant Engagement in managing milestones, timeline, as well the stakeholders engagement related to the managed projects
Develop and updating Key Insights and Analysis related to Unmanaged merchants performances
Experienced in managing large business partner such as distributor or outsourcing vendor
Have experience in basic data analytics (query/ SQL)
Maintain relationship with BPO vendor and regularly evaluate their productivity
Merchant Acquisition Associate (Bandung Area)
By Banda At Bandung, Indonesia
Diploma or Bachelor's degree or equivalent experience in Merchant Acquisition or related area
Min. have 1 (one) year of experience in Sales or Bussiness Development
Have experience in B2B, especially in hotels, restaurants, and catering
Comply with all rules and regulations and work instructions set by the Company and the Employer
Acquiring and maintaining relationships with clients by making regular sales calls, visit, and other sales activity
Building connections through F&B-based companies especially Hotel, Restaurants, Catering (Horeca), and factory