Register
Recruit Create CV

Lead Customer Experience Specialist Jobs

Lead Bi Analyst - Gaming Industry Experience [Remote]
By Braintrust At Yogyakarta, Indonesia
Proficiency in SQL and experience working with large datasets. Familiarity with database management systems is a plus.
Demonstrated leadership abilities and experience managing a team of analysts.
Minimum of 5 years of experience in business intelligence, data analysis, or a related field.
Strong presentation and communication skills, with the ability to effectively convey complex analytical findings to both technical and non-technical stakeholders.
In-depth knowledge of game analytics, including key performance indicators (KPIs), player behavior analysis, and monetization strategies.
Experience working in the mobile gaming industry is highly desirable.
Lead Bi Analyst - Gaming Industry Experience [Remote]
By Braintrust At Jakarta, Indonesia
Proficiency in SQL and experience working with large datasets. Familiarity with database management systems is a plus.
Demonstrated leadership abilities and experience managing a team of analysts.
Minimum of 5 years of experience in business intelligence, data analysis, or a related field.
Strong presentation and communication skills, with the ability to effectively convey complex analytical findings to both technical and non-technical stakeholders.
In-depth knowledge of game analytics, including key performance indicators (KPIs), player behavior analysis, and monetization strategies.
Experience working in the mobile gaming industry is highly desirable.
Lead Customer Experience Specialist
By Honeywell At Area DKI Jakarta, Indonesia
Prepare regular reports and presentations on customer experience metrics, trends, and improvement initiatives for senior management.
Proven experience in a customer experience management role, preferably in a leadership position.
Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team.
Proficiency in customer relationship management (CRM) systems and other relevant customer experience tools.
Lead and manage a team of customer experience specialists, providing guidance, coaching, and support to ensure exceptional service delivery.
Develop and implement customer experience strategies, policies, and procedures to optimize customer satisfaction and retention rates.