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Field Support Representative Jobs in Kota Depok, West Java

Toko Sales Representative / Field Agent
By BulkMagic At Surabaya, Indonesia
📣 Exciting Opportunity for Outgoing Problem Solvers! 🌟
💼 Job Title: Toko Sales Representative / Field Agent
- Engage with local merchants and understand their pain points
- Introduce them to BulkMagic's innovative solutions
- Provide on-site demonstrations and support
- Help merchants overcome challenges and optimize their business operations
Field Support Manager Jobs
By هيئة الزكاة والضريبة والجمارك At الرياض الرياض السعودية, Saudi Arabia
Manage a group of employees while they work on a site.
Monitoring their KPI's and SLAs using our Ticketing Tool.
Coordinating with Other teams to accomplish their tasks using FS Engineers.

Are you looking for an exciting opportunity to work in a fast-paced environment? We are looking for a Field Support Representative to join our team! You will be responsible for providing technical support to our customers in the field, troubleshooting and resolving customer issues, and ensuring customer satisfaction. If you have excellent customer service skills and a passion for problem-solving, this could be the perfect job for you!

A Field Support Representative is responsible for providing technical and customer service support to customers in the field. They are responsible for troubleshooting and resolving customer issues, providing product information, and providing training on products and services.

What is Field Support Representative Skills Required?

• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

What is Field Support Representative Qualifications?

• High school diploma or equivalent
• Technical certification or degree in a related field is preferred
• Previous experience in a customer service or technical support role is preferred

What is Field Support Representative Knowledge?

• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of product installation and troubleshooting

What is Field Support Representative Experience?

• Previous experience in a customer service or technical support role is preferred
• Experience in a field support role is a plus

What is Field Support Representative Responsibilities?

• Provide technical and customer service support to customers in the field
• Troubleshoot and resolve customer issues
• Provide product information and training on products and services
• Install and configure products and services
• Monitor customer satisfaction