Desktop Support Coordinator Jobs in Indonesia , Employment

Guest Support Coordinator Jobs

By Discova At Bali, Indonesia

At least 1 years’ experience in a customer service environment using email and phone tools.

Experience in travel or hospitality.

An approachable, open-minded personality with exceptional interpersonal and communication skills.

Excellent organisational skills, capable of adapting and adjusting to changes seamlessly.

Receive and respond to customer inquiries through live chat and email.

Utilise templates and a comprehensive Q&A manual to address the most common inquiries.

It Desktop Support Engineer

By Axiom Technologies At Jakarta Timur, Indonesia

Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems

Basic knowledge of SOE and group policies

Good knowledge of MS Office tools installation & troubleshooting

Excellent customer service and people skills

Field experience supporting a variety of technologies and services

Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure

It Desktop Support Engineer

By Jedi Global Teknologi, PT At Surabaya, Indonesia

Providing basic training in computer operation and management.

Min. 2 years experience in similar role.

Basic knowledge of Active Directory, Exchange, and Apple OS.

Strong analytical and problem solving skills.

Excellent communication skills, both oral and written.

Travelling to the client’s location or connecting via a remote link.

Desktop Support Technician Jobs

By Fremantle At Jakarta Raya, Indonesia

Capabilities needed to deliver in-person and remote IT aid.

Remotely or physically assists in computer-related concerns.

At least 4 year(s) of working experience as a desktop support technician or equivalent.

Fantastic installation, diagnostic, upgrade, and restoration abilities.

Excellent communication and coordination skills

Install, modify, clean and repair monitors, keyboards, mice, central processing units (CPUs), printers and other peripherals.

Desktop Support Engineer Jobs

By PMAS TECHS At Jakarta Raya, Indonesia

Good written and oral communications skills with clients and management as well as people skills.

Knowledge and experience of ticketing tools ( ServiceNow / Remedy etc.).

Basic understanding and troubleshooting of Mobile Device Management system( Airwatch / Xenmobile/ Mobile iron etc),

Skilled in desk side support and PC break/fix including basic administration of Windows O/S.

Experience with Anti-spyware and Anti-virus software.

Some usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.

Desktop Support Jobs

By NTT Ltd. At Area DKI Jakarta, Indonesia

Uses MS product and process knowledge along with discretion to respond to tickets

Strong and effective verbal and written communication skills

General Qualification in Technology (Technical Diploma) or equivalent

India specific – A minimum of 13 years of education with a diploma in IT or a graduate degree or equivalent

A moderate number of years work experience

Demonstrable related work experience in the Technology Industry and Call Centre environment is preferred

Senior Desktop Engineer Jobs

By PT Nusantara Compnet Integrator (Compnet) At Jakarta Raya, Indonesia

Have remote troubleshooting capabilities using desktop management software

Mastering Ivanti Application software and Microsoft Intune, Bit Locker and Windows Defender, and endpoint security (Patch Management & Anti Virus)

Manage and monitor network and IT infrastructure

Manage and monitor antivirus and firewall software to protect systems from security threats

Manage and update operating systems, security patches, and applications on client computers

Handling direct users remotely or on-site

Desktop Support Engineer Jobs

By Excis Compliance At Batam, Indonesia

• Common inventory management techniques knowledge

Working technical knowledge of Microsoft Office Products, antivirus products, and desktop services to allow for the resolution of software application issues.

Ability to utilize provided knowledge articles to resolve issues with client-specific applications.

Customer-facing “soft skills” including strong verbal and written communications

Ability to apply an intermediate level of subject matter knowledge to solve a variety of common IT issues.

Candidate must have at least 2 years of relevant experience.

Are you looking for an exciting opportunity to join a fast-paced and dynamic team? We are looking for a Desktop Support Coordinator to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical assistance to our customers. If you have a passion for technology and a commitment to providing excellent customer service, this could be the perfect job for you!

Overview Desktop Support Coordinator is responsible for providing technical support to end users in a corporate environment. This includes troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical assistance to users. The Desktop Support Coordinator must have excellent customer service skills and be able to work independently and as part of a team. Detailed Job Description The Desktop Support Coordinator is responsible for providing technical support to end users in a corporate environment. This includes troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical assistance to users. The Desktop Support Coordinator must have excellent customer service skills and be able to work independently and as part of a team.

What is Desktop Support Coordinator Responsibilities?

• Troubleshoot hardware and software issues

• Install and configure computer systems

• Provide technical assistance to users

• Monitor system performance

• Maintain system documentation

• Ensure security and privacy of data

• Provide training and support to users

• Respond to user inquiries

• Monitor and maintain inventory of hardware and software

• Perform system upgrades

• Assist with network administration

Job Skills Required

• Technical aptitude

• Knowledge of computer hardware and software

• Excellent customer service skills

• Ability to troubleshoot and diagnose problems

• Ability to work independently and as part of a team

• Excellent communication and interpersonal skills

• Ability to work under pressure

• Ability to prioritize tasks

Job Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field

• At least two years of experience in a technical support role

• A+ certification or equivalent

• Microsoft Certified Professional (MCP) certification or equivalent

Job Knowledge

• Knowledge of computer hardware and software

• Knowledge of network administration

• Knowledge of system security and privacy

• Knowledge of system documentation

Job Experience

• At least two years of experience in a technical support role

• Experience with troubleshooting hardware and software issues

• Experience with installing and configuring computer systems

• Experience with providing technical assistance to users

Job Responsibilities