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Customer Satisfaction And Quality Engineer Jobs

Customer Satisfaction Executive Jobs
By PT GamertoGamer Global Group (Indonesia) At Kota Tangerang, Indonesia
Hands-on experience with knowledge management tools (Confluence, Notion, Bit, ai, etc)
Review pending orders and specific customers requests to ensure excellent customer service and customer experience
Hands-on experience with CRM systems (Freshdesk)
Provide troubleshooting assistance for customer orders, account status, and relevant problems
Provide data and guides to help the sales team
Stay up-to-date with new product and feature launches
Customer Satisfaction Executive Jobs
By PT GamertoGamer Global Group (Indonesia) At Jakarta Raya, Indonesia
Hands-on experience with knowledge management tools (Confluence, Notion, Bit, ai, etc)
Review pending orders and specific customers requests to ensure excellent customer service and customer experience
Hands-on experience with CRM systems (Freshdesk)
Provide troubleshooting assistance for customer orders, account status, and relevant problems
Provide data and guides to help the sales team
Stay up-to-date with new product and feature launches
Customer Satisfaction And Quality Engineer
By Schneider Electric At Batam, Indonesia
Establishing, updating and reviewing Process Control Plan (PCP) and PFMEA
Making a judgment and giving technical assistance on quality problems.
Informing to all concerned people about quality issues.
Defining the proper corrective action to avoid the same problem in the future including the preventive actions.
Training the Line Inspector/ Acting Line Inspector & Final QC Inspector.
Performing products & process audit.