Customer Satisfaction And Quality Engineer

• Provide root cause analysis for customer return which is related to manufacturing process.
• Performing products & process audit.
• Making a judgment and giving technical assistance on quality problems.
• Defining the proper corrective action to avoid the same problem in the future including the preventive actions.
• Assure the qualification or re-qualification of the products, process and process facilities by deciding a proper judgment with concerned department on the status of products, process and process facilities according to the qualification procedure
• Analyzing the quality level/problem.
• Informing to all concerned people about quality issues.
• Provide deep analysis for the FPY result until origin of problem.
• Establishing, updating and reviewing Process Control Plan (PCP) and PFMEA
• Training the Line Inspector/ Acting Line Inspector & Final QC Inspector.

Qualifications

Leadership Competency: Focus on Customer, Influence and Convince, Foster Collaboration & Networking.

Functional Competency: Electronic Competency is a MUST, Quality Audit, Quality Tools and Analysis, Continuous Improvement, Quality Manufacturing.

Cross Functional Competency: Issue Resolution, Business Acumen, Digital Acumen

Schedule: Full-time

Req: 008GPJ