Register
Recruit Create CV

Customer Happiness Specialist Jobs

Customer Happiness Executive (6 Months Contract)
By AirAsia At Kota Tangerang, Indonesia
Well-organized and detail-oriented and able to multitask. Ability to work with very minimal guidance or supervision and strong time management skills.
Creatively and accurately articulate responses via excellent written communication skills regarding AirAsia products and services.
Having previous customer service experience would be an added advantage.
Must have excellent verbal and written English and Indonesian communication skills, any other additional languages is greatly welcomed.
Remain current in the airline by acquiring products and services information, latest details and industry related news which impacts support.
Participate in training and development activities.
Customer Happiness (Onboarding Specialist)
By Assist.id At Pekanbaru, Indonesia
Skill komunikasi sangat bagus, kemampuan problem solving dan peduli terhadap customer
Training/menjelaskan dengan baik penggunaan sistem Assist.id
Penghubung dan melakukan followup terkait bridging dengan pihak ke-3
Bertanggungjawab atas kualitas penggunaan user lama dan user baru
Lulusan S1 dibidang IT / SI
Minimal 2 tahun pengalaman di bidang customer care atau sejenisnya
Customer Management Specialist Jobs
By Talent Insider At Jakarta Raya, Indonesia
More than two customer-management roles previously, such as voice of customer, experience design, customer care, customer intelligence, customer loyalty
Strong background in customer research and analytics techniques, customer strategy, process improvement, human-centered design and performance management
Manage And Improve Customer Relationship To Ensure A High Retention Rate Through Innovative Program
Proven ability to manage diverse efforts' synergies
Experienced in navigating ambiguity and change with an entrepreneurial mindset
Work experience in multiple P&L units or multiple functional areas, such as marketing, quality, service, etc
Customer Fulfillment Specialist Jobs
By Pfizer At Jakarta Raya, Indonesia
Forward original approved invoice, SSPCP, PIB, and BPN to Finance.
Attaining export customer orders, and providing shipment plans based on ship-by date stated in the global ERP system /SAP.
Coordinating to arrange the shipment with internal party i.e. PPIC, warehouse and QA for product availability for the shipment.
Coordinating with the global nomination of a forwarder for shipment arrangement
Sales order processing to the system
Keeping high-level fill rate attainment for export customer

Are you passionate about helping customers? We are looking for a Customer Happiness Specialist to join our team and provide exceptional customer service! If you have a knack for problem-solving and a commitment to customer satisfaction, this could be the perfect job for you!

Overview:

A Customer Happiness Specialist is responsible for providing excellent customer service and ensuring customer satisfaction. They are the primary point of contact for customers and are responsible for responding to customer inquiries, resolving customer complaints, and providing assistance with product and service issues.

Detailed Job Description:

The Customer Happiness Specialist is responsible for providing excellent customer service and ensuring customer satisfaction. They are the primary point of contact for customers and are responsible for responding to customer inquiries, resolving customer complaints, and providing assistance with product and service issues. They must be able to effectively communicate with customers and provide solutions to their problems. They must also be able to identify customer needs and provide appropriate solutions.

What is Customer Happiness Specialist Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Proficiency in Microsoft Office Suite

What is Customer Happiness Specialist Job Qualifications?

• Bachelor’s degree in business, customer service, or related field
• Previous experience in customer service or related field
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Proficiency in Microsoft Office Suite

What is Customer Happiness Specialist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service best practices
• Knowledge of customer service processes and procedures
• Knowledge of customer service policies and regulations

What is Customer Happiness Specialist Job Experience?

• Previous experience in customer service or related field
• Experience in customer service software, databases, and tools
• Experience in customer service best practices
• Experience in customer service processes and procedures
• Experience in customer service policies and regulations

What is Customer Happiness Specialist Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide appropriate solutions
• Identify customer needs and provide appropriate solutions
• Provide assistance with product and service issues
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management
• Assist with customer service training and development