Costumer Support Volunteer Jobs

Providing timely and knowledgeable assistance to customers via email, chat and phone about RunPTO.

Guiding clients through RunPTO software usage, troubleshooting, and technical inquiries.

Resolving issues and addressing concerns with patience, empathy, and professionalism.

Collaborating with our team to contribute to ongoing product enhancements and improvements.

Maintaining accurate records of customer interactions and solutions provided.

Membantu klien yang mengalami kendala dalam penggunaan software akuntansi kledo

Merespon semua pertanyaan dari klien dengan cepat melaui chat.

Berkoordinasi dengan tim Sales dan Customer Success terkait kendala yang dialami klien

Menyusun script fast respon (berupa FAQ, respon chat, holding chat.

Memastikan semua chat dari klien sudah terjawab dan kendala sudah ditangani

Kemampuan menulis dan tata bahasa yang baik.

How do you get a job if you don’t have Experience?

How do you get Experience if you don’t have a J0b?

Undergraduate degree or similar education.

Experience in customer service and/or support.

Reaching out to Community warmly and assisting them to complete their SkilledUp Life Profiles through chat and follow-up via in-built messaging.

Guide Volunteers through the process of creating SkilledUp Life Volunteer and Customer profiles.

How do you get a j0b if you don’t have Experience?

How do you get Experience if you don’t have a J0b?

Undergraduate degree or similar education.

Experience in customer service and/or support.

Reaching out to Community warmly and assisting them to complete their SkilledUp Life Profiles through chat and follow-up via in-built messaging.

Guide Volunteers through the process of creating SkilledUp Life Volunteer and Customer profiles.