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Consumer Relationship Officer Jobs in Kota Bekasi, West Java

Relationship Officer (Yogyakarta) Jobs
By Moladin At Yogyakarta, Indonesia
Melakukan penjualan produk Moladin Finance kepada konsumen
Pengalaman minimal 1 tahun di bidang Sales di perusahaan Pembiayaan Dana Tunai/ Multifinance / Car Dealer Financing adalah wajib
Bertanggung jawab untuk mencapai sales target (volume) dan account booking sesuai yang telah ditetapkan perusahaan
Membangun relasi dengan agent maupun konsumen dan mengidentifikasi prospek revenue yang baru
Menjaga kualitas booking agar mencapai standar yang telah ditetapkan oleh perusahaan
Memiliki integritas tinggi, kemampuan kerjasama yang baik dan terbiasa bekerja dengan target penjualan
Relationship Officer (Makassar) Jobs
By Moladin At Makassar, Indonesia
Melakukan penjualan produk Moladin Finance kepada konsumen
Pengalaman minimal 1 tahun di bidang Sales di perusahaan Pembiayaan Dana Tunai/ Multifinance / Car Dealer Financing adalah wajib
Bertanggung jawab untuk mencapai sales target (volume) dan account booking sesuai yang telah ditetapkan perusahaan
Membangun relasi dengan agent maupun konsumen dan mengidentifikasi prospek revenue yang baru
Menjaga kualitas booking agar mencapai standar yang telah ditetapkan oleh perusahaan
Memiliki integritas tinggi, kemampuan kerjasama yang baik dan terbiasa bekerja dengan target penjualan
Relationship Officer Jobs
By PT. Allvamed Nuvacon Adigana At Area DKI Jakarta, Indonesia
Minimum 2 years experience handling client
Active listener & good communication skill
A team player with leadership skills
Build and maintaining profitable relationships with key customers (Doctors)
Coordinate with the internal team to plan and achieve the company's sales targets
Responsible for customer repeat order
Consumer Relationship Officer (Jakarta)
By PT Bank Danamon Indonesia, Tbk. At Area DKI Jakarta, Indonesia
Has minimum 2 years experiences as Sales Officer (Funding), preferably from banking industry
Melakukan cross selling produk kepada nasabah
Mengelola account nasabah sesuai ketentuan standard yang telah ditetapkan
Memberikan pelayanan kepada nasabah sesuai standar service yang berlaku
Menerima dan menindaklanjuti pengaduan nasabah pada unit/branch sesuai dengan ketentuan yang berlaku
Bachelor Degree from reputable university
Account Officer / Relationship Officer - Jakarta
By PT Hino Finance Indonesia At Area DKI Jakarta, Indonesia
Fresh graduate/max 3 years experience as Account Officer/Business Consultant/Credit Marketing Officer
Good reporting skills, such as: writing report and presentation
Maintain good relations with dealers and customers
Feasibility survey in order to reach the target and specified quality
Good understanding in Financial Statement
Bachelors degree (S1) preferably majoring in economics/industrial engineering
Staff Service Relationship Officer - Wpb
By HSBC Recruitment At Area DKI Jakarta, Indonesia

Good communication & interpersonal skill

Fluent in English both written and oral

Are you passionate about building relationships with customers? We are looking for a Consumer Relationship Officer to join our team and help us create meaningful connections with our customers. If you have excellent communication skills and a passion for customer service, we want to hear from you!

Overview:

A Consumer Relationship Officer is responsible for managing customer relationships and providing excellent customer service. They are responsible for understanding customer needs and providing solutions to meet those needs. They must be able to effectively communicate with customers, build relationships, and resolve customer complaints.

How To Become an Consumer Relationship Officer:

To become a Consumer Relationship Officer, you will need to have a high school diploma or equivalent. You may also need to have some experience in customer service, sales, or marketing. Additionally, you may need to have strong communication and interpersonal skills, as well as the ability to work with a variety of customers.

Consumer Relationship Officer Skills:

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to build relationships with customers
• Ability to resolve customer complaints
• Knowledge of customer service processes and procedures
• Knowledge of sales and marketing principles
• Ability to work with a variety of customers
• Knowledge of computer systems and software

What is Consumer Relationship Officer Knowledge?

• Knowledge of customer service processes and procedures
• Knowledge of sales and marketing principles
• Knowledge of computer systems and software
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service best practices
• Knowledge of customer service trends

What is Consumer Relationship Officer Responsibilities?

• Manage customer relationships and provide excellent customer service
• Understand customer needs and provide solutions to meet those needs
• Effectively communicate with customers
• Build relationships with customers
• Resolve customer complaints
• Monitor customer feedback and provide feedback to management
• Maintain customer records
• Follow up with customers to ensure satisfaction

What is Consumer Relationship Officer Experience?

• Previous experience in customer service, sales, or marketing
• Experience working with a variety of customers
• Experience using customer relationship management (CRM) systems
• Experience with customer service best practices
• Experience with customer service trends

What is Consumer Relationship Officer Qualifications?

• High school diploma or equivalent
• Strong communication and interpersonal skills
• Ability to build relationships with customers
• Ability to resolve customer complaints
• Knowledge of customer service processes and procedures
• Knowledge of sales and marketing principles
• Knowledge of computer systems and software

Consumer Relationship Officer Education:

• Bachelor’s degree in business, marketing, or related field
• Certificate in customer service or related field
• Training in customer service best practices
• Training in customer relationship management (CRM) systems

Tools to Help Consumer Relationship Officer Work Better:

• Customer Relationship Management (CRM) systems: CRM systems help Consumer Relationship Officers manage customer relationships and provide excellent customer service.
• Customer Service Software: Customer service software helps Consumer Relationship Officers track customer feedback and provide feedback to management.
• Communication Tools: Communication tools help Consumer Relationship Officers effectively communicate with customers.

Good Tips to Help Consumer Relationship Officer Do More Effectively:

• Listen to customers: Listen to customers to understand their needs and provide solutions to meet those needs.
• Build relationships: Build relationships with customers to ensure satisfaction and loyalty.
• Follow up: Follow up with customers to ensure their satisfaction and to address any issues.
• Stay up to date: Stay up to date on customer service best practices and trends.

Common Consumer Relationship Officer Interview Questions:

• What experience do you have in customer service?
• How do you handle customer complaints?
• What do you think makes a successful customer relationship?
• How do you stay up to date on customer service best practices and trends?
• What do you think are the most important qualities for a Consumer Relationship Officer?