Collection Officer Jobs

Bachelor's degree in finance, business administration, or a related field. Relevant certifications in credit management or collections are a plus.

Provide regular reports and updates to the management team on collection activities, recovery rates, and portfolio performance.

Proficiency in using collection management software and other relevant tools to track and manage delinquent accounts.

Monitor and manage delinquent loans in the lending platform, ensuring adherence to internal collection policies and procedures.

Negotiate repayment plans, settlements, and other arrangements with borrowers, taking into consideration their financial capabilities and the company's objectives.

Strong understanding of collection processes, credit risk assessment, and regulatory requirements in the lending industry.

Have experience related to credit & collection.

Handle credit problem given by business (30 DPD up to WO) or correspond to assignment given.

Do day to day collection/maintain to the assigned debtor.

Reviewing, proposing, and recommend ways to save credit and settlement from debtors handled.

Reviewing credit restructuration & settlement, maintain & collection activity.

Understand bank procedure and regulation.

Minimum educational qualification: High school diploma or equivalent.

Identifying and reaching out to prospective customers, inviting them to participate in our program.

Conducting comprehensive surveys and feasibility assessments of financing applications, ensuring adherence to established criteria, procedures, and policies.

Formulating well-informed recommendations for review by the financing committee.

Facilitating weekly member gatherings and overseeing service transactions.

Demonstrated dedication to the company's mission, centered on uplifting the financial well-being of low-income households through microfinancial services.

2. Good computer abilities (Internet, Microsoft Office),

1. Remind customers to make a payment before the deadline.

2. After the due date, get in touch with consumers who are behind on their payments.

3. Contacting consumers directly to increase the efficiency of credit collection

4. Assisting consumers with payment services and educating customers on payment services.

5. Foster positive customer relationships.

Melakukan visit/ kunjungan ke konsumen

Memonitoring dan mengingatkan tanggal jatuh tempo konsumen

Bertanggung jawab atas penagihan kepada konsumen

Melaporkan aktivitas / Report kepada atasan

Memiliki SIM C dan kendaraan pribadi

Pengalaman Non Leasing, Kurir dan security disukai

Experience as a Field Collection Officer in Multifinance Company.

Have a good negotiation skill.

Graduated from Bachelor degree or Diploma.

Able to work in a team and under pressure.

Placement in Head Office SIF Wisma Indomobil 1 Lt. 10, Jakarta Timur.

Making current bucket billing (1-30 days).

Having Legal & Finance knowledge or experience would be an advantage

Strong analytical and planning skills

Good communication and negotiation skills

Supervise assigned accounts to identify unresolved debts.

Develop effective repayment plans, follow-up with clients on overdue accounts, Research and implement effective collection techniques.

Update account status records and collection efforts

Kompetensi : Communication Skill, Problem Solving , Planning & Organizing, Managing Work

Melakukan proses penagihan piutang kepada pelanggan sesuai dengan terms of payment

Melakukan follow up dalam mendapatkan pembayaran piutang pelanggan sesuai dengan target penerimaan pembayaran

Memastikan invoice telah diterima dan bisa di proses oleh pelanggan

Melakukan pengalokasian setiap pembayaran dari pelanggan di sistem terhadap outstanding invoice terkait

Menginformasikan jumlah outstanding invoice kepada seluruh pelanggan (Statement of Account) setiap bulannya

Timely based payment reconciliation with Finance and Accounting team

Perform day to day collection activity

Ensure timely payments from customers

Monitor accounts to identify outstanding debts

Find and contact customer to ask about their overdue payments

Responsible to monitoring the customer who go out of Jabodetabek and ensure the penalty payment