Spa Receptionist Jobs

Responsibilities

• Ensure that the front desk is clean and organized for free movement
• Process payments from clients for services ordered from the spa
• Answer telephone calls and provide accurate information to clients
• Assist in getting client feedback on the level of services delivered in order to improve service delivery
• Receive customer complaints and feedback and direct them to appropriate offices for resolution.
• Open and close the spa at the appropriate time
• Inform staff members of appointments that have been cancelled by clients, and also alert staff members of the arrival of clients who come without prior appointments
• Provide guidance to clients on the procedures at the spa
• Keep the reception area clean and conducive for clients as they wait for their turn to be attended too
• Keep a register of long and existing clients for them to enjoy benefits given to loyal customers

Qualifications

• Excellent communication skills
• G ood customer service skills,
• 1-2 years experience as a Spa Reception
• Proficiency with computers .
• Attention to detail,