Recruitment Event | Indonesia | Spa Therapist - Dior Luxury Spa | Qatar Duty Free Company

Begin your journey with us.

Join our award-winning Qatar Duty Free team!

As the market conditions are improving and our network is growing, we are looking to grow our team based in the state-of-the-art global hub, Hamad International Airport (HIA), Doha, Qatar.

Join us and start writing your own story with Qatar Airways, an award-winning airline that has never stopped flying and remained resilient throughout the pandemic.

We are in search of highly skilled and motivated individuals to join as Spa Therapist with luxury experience.

About the role

As Qatar Duty Free Spa Therapist, your role is to provide guests with luxury spa treatments, ensuring an exceptional level of service and memorable spa experience.

Key accountabilities include:

• Reference and abide by the spa’s Operating Procedures and Policies Manual.
• Monitor spa equipment and immediately notify management if there is any maintenance or repair required.
• Deliver a personalized experience with commercial success whilst representing the spa in a professional and hospitable way.
• Build long term relationships with the customers to maximize return customers through consistent service excellence and provide exceptional after sales service as required.
• Acknowledge, approach and establish customers’ needs by asking open ended questions. Greet guests and explain the process of the spa experience.
• Communicate operational needs to management, as well as any occurrences involving staff or guests in the spa that require attention.
• Maintain hygiene and cleanliness of treatment rooms. Ensure adequate stock of linen and supplies in the treatment rooms.
• Maintain high standards of hygiene and cleanliness of treatment rooms. Clean and sterilize tools and equipment. Ensure back of house areas are well organized at all times.
• Provide a range of luxury spa treatments to the highest standards in accordance with the spa’s procedures and protocols.
• Ensure products and supplies are used in proper amounts and adequately stocked.
• Possess thorough knowledge of spa menu and products in order to assist guests by providing information and recommendations on all products and services within the spa.
• Review and update guest profile forms and customize treatments to address guest needs and contraindications.
• Perform other department duties related to his/her position as directed by the Head of the Department
• Provide bespoke recommendations and advice on skincare treatments for guests to use at home.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

Qualifications and Experience:

About you

• High School Qualification with Minimum 2 years of job-related experience

OR

• Bachelor’s Degree or Equivalent with Minimum 1 years of job-related experience

OR

Essential

• Experience working as a massage therapist and/or skincare therapist in a luxury establishment or with a luxury skincare brand.
• Massage diploma from a recognised school, and/or Beauty Therapy qualification

Job Specific Skills:

Essential

• Excellent knowledge of luxury service standards
• Attention to detail
• Willing to work on a flexible schedule, including nights and weekends
• Empathy
• Fluency in both written and spoken English
• Enthusiastic
• Team player
• Mastery of facial and massage techniques
• Self-motivated
• Confident communicator

Preferred

• Knowledge of high-tech treatment devices is an advantage
• Knowledge of Arabic language is an advantage
• Fundamental knowledge of barbering is an advantage

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.