Senior Quality Assurance Engineer

About Dropsuite

Dropsuite (listed DSE:ASX) safeguards business information. We are a global, fast-growing, partner-centric company building secure, scalable, and highly usable cloud backup technologies for businesses. Our mission is to help business stay in business. Dropsuite performs billions of backups per day for organizations in more than 100 countries around the globe.

Dropsuite is known for its team of ‘hungry owners.’ We are hungry to win and tenacious, but at the same time we all are owners: we do not cut corners and always seek to do the right thing. We are experts in what we do, are highly customer focused and we love solving problems. We play as a team, where respect is one of our key values and we see helping others as a priority.

About the Role

We are looking for Senior Quality Assurance Engineer who is an expert in all aspects of quality engineering. The right candidate will be a senior member in our quality organization and work on the Dropsuite data backup and recovery product. You will be part of a global team of Product Engineers delivering a SaaS (Software as a Service) platform.

What will you be doing

The role is focused on working on the web portal that allows the partners and users to login and access features such as search, download, restore and activity log. Dropsuite prides itself its user-friendly user experience and you will be a part of the team and ensures we deliver the best customer experience to our users as a quality Engineer.

You will work very closely with many of our skilled Quality Analysts, Quality Engineers, Software Engineers and Leads to deliver quality product features, provide fixes, and support improvements to the in-market product. This role can grow into a Lead and own the end-to-end quality of the portal product.

Your key responsibilities

• Contribute to project planning, schedule definition and work estimation as a scrum team
• Respond to tier-3 support escalations and validate the issues to track bug leakage and work with engineering team to fix and release priority fixes
• Build reports and drive quality status conversations with the broader team including product managers.
• Use multiple types of testing including white box, black box testing to execute different types of testing – system, integration, functional, regression etc.
• Create automation test cases with industry standard tools and improve QA productivity.
• Document bugs meticulously and work with the engineers to drive closure to those bugs and meet desired levels of quality
• Represent the QA function with the scrum team and be the voice of quality and customer in the team
• Working closely with the Product Manager to understand functionality, build a quality strategy, and test cases.
• Mentor junior engineers and help them test and drive the quality processes.
• Work with engineers to coordinate on releases, environment, and test data setup.

Our ideal candidate has

• Knowledge in automation tools like selenium will be a plus
• Scripting skills, Python and bash will be a plus
• 5 years to 10 years of experience as a Quality Engineer or as a Quality Analyst
• Working experience with Global teams outside Indonesia will be a huge plus
• Able to express and explain new initiatives along with status updates
• Excellent interpersonal skills, oral and written skills, with the ability to present ideas
• Experience in performance benchmarking and performance testing
• Capable of using tools like practi-test to manage test case suites
• Experience in working with Enterprise application testing and capable of testing complex modules
• Expertise in using standard tools to test Web application testing, Backend API testing
• Able to adapt to system, integration and functional testing based on the project
• Knowledge of Operating systems like Linux and Windows
• Worked in whitebox, blackbox testing scenarios
• Bachelor’s degree or equivalent in Computer Science or a related field
• Values that are aligned with us being a team of experts, problem solvers and collaborators, who are highly customer focused, dependable and trustworthy
• Experience as a Lead or a People Manager will be an added advantage
• Knowledge of Relational Databases, SQL and Cloud

What we offer

• Hybrid working model
• Growth opportunities
• Competitive compensation
• Long term incentives (e.g., Stock options or performance shares – subject to performance)
• Health insurance
• Work in a global company with meaningful work, highly skilled colleagues and an amazing culture
• Social Security (BPJS Ketenagakerjaan)
• 12 Days of Annual Leave

If the above excites you and you are the person we are looking for; please submit your CV, your availability and desired salary. We regret to inform that only shortlisted candidates will be contacted.

Posting Statement

Dropsuite is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Please note that only applicants residing and eligible to work in Bandung Indonesia will be considered.