Reservations Agent Jobs

Responsibilities

• Assisting and advising customers who may be choosing from a variety of activity options.
• Up-selling, when appropriate, by informing customers of additional services or special packages
• Checking the availability slot of activity
• Sorting out any issues that may arise with bookings or reservations.
• Answering any questions customers might have about the reservation process.
• Selling and promoting reservation services.
• Processing payments and sending confirmation details to customers.

Qualifications

• Excellent written and verbal communication skills.
• Customer-service experience.
• Data entry experience.
• Experience working in sales or public relations, preferably in the hospitality or travel industries.