Regional Sales Support Specialist - Eu North

Location: Remote, United Kingdom

REGIONAL SALES SUPPORT SPECIALIST (EUROPE NORTH)

🔝 Reports to: Regional Sales Director EU North

📑 Permanent contract, full-time

🌍 Remote UK with weekly visit to our showrooms in London and Kendal

📆 Immediate starting date

OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS.

At Columbia, we’re as passionate about the outdoors as you are. And while our gear is available worldwide, we’re proud to be based in the Pacific Northwest, where natural wonders are our playground.

Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: “It’s perfect. Now make it better.” As pioneers of relentless improvement, we are constantly evolving.

We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.

And we believe in you.

About The Position

Join us as a Regional Sales Support Specialist for Europe North and make a real difference. You'll be the backbone of our sales teams across six countries in the Lifestyle and Sporting Goods segments. Your mission: support regional sales growth in the UK, Ireland, and Nordics. Thanks to your analytical skills and mindset, you'll provide crucial insights, ensuring we grow the business with data-driven decisions.

The position is remote in the UK but you will meet the rest of the team in our showroom in London and Kendal on a weekly basis.

How You’ll Make The Difference

Sales & Analytics Support

• Track and analyze the main key performance indicators (KPI)’s for the principal Key Accounts in coordination with Regional Director.
• Build, follow up and communicate sell thru reports for the Regional Key Accounts.
• Internal coordination of sample requests with the customer, merchant teams, and Customer Service.
• Provide critical insights to the Sales team to generate more revenues with their account – for the assigned region/countries.
• Assist the Country Sales Team in the preparation of sales briefs.
• Master and use the internal sales software to gather data and prepare analysis recommendations.
• Assist different internal and external sales events such as sales meetings or trade fairs.
• Track the Buying Group’s sales figures in coordination with our back office in Strasbourg.
• Provide technical information to the Regional Director for each season in coordination with the product merchant teams.
• Support Sales teams to complete customer templates, run sales activity reports, send stock lists, and enter orders.
• Using Columbia reporting tools collate and record sales analysis in accordance with given guidelines.

Digital Sales Marketing Support for Web Accounts

• Act as liaison with customer service to ensure timely and accurate delivery of information related to online executions and product setup.
• Search and delivery of content for imagery and copy for retail accounts and optimization of assets as and when required.
• Contract management, order set ups, weekly communication to accounts to drive re-orders, vendor catalogue scrubs & maintenance, order entry, account clinics, operational review/communication to account.

Office Administration

• Ensure all insurance policies in partnership with the head office, including public liability, building, company car cover and all employees are legally sufficient and maintain appropriate records.
• Respond to employees’ requests for assistance related to the office facility or to equipment such as phone and computer liaising with IT support team for more complex cases.
• Ensure that all staff complete expenses and administration in a timely and accurate manner.
• Preparation / Set up of showroom for bi-annual sales meetings, conferences, and other events.
• Management of sales team’s product seeding orders for staff training, samples, and gifting.

YOU HAVE

• Strong analytical skills to synthesize and communicate key information, ability to analyse sales figures
• Solid working knowledge of Microsoft Excel and ability to manage raw data sheets
• Competent in using PowerPoint and in building compelling presentations
• Excellent written and verbal communication skills in English
• Knowledge of the outdoor/sportswear industry and/or apparel/footwear business is nice-to-have
• At least 3 years of experience working within in a sales support function, understanding of processes and seasonal priorities
• Understanding of typical sales software tools an advantage
• Experience of using PowerBI or any other types of dashboards

YOU ARE

• Ability to work to deadlines and to influence others to meet required deadlines.
• Willing to learn and grow your skills!
• Discreet particularly in the handling of confidential employee data
• Able to work independently in an effective manner
• Demonstrated proactive approach to work and operate in a flexible manner
• Efficient in your work organization, able to set priorities and give attention to details
• Ability to take initiatives and think creatively

The outdoors is diverse. In nature, different colors, shapes and species thrive due to their diversity. Diverse perspectives lead to creativity and innovation. Equity leads to empowerment. Inclusion leads to teamwork. We’ve grown from a family business to a global company because we understand what been making clothing and footwear so that more people can enjoy the outdoors. We connect active people with their passions across race, ethnicity, gender, ability, religion, age and sexual orientation. Doing the right thing for our consumers, customers, employees, the company and our communities is one of our core values. We are dedicated to relentless improvement in diversity, equity and inclusion in our company culture because of one thing that we all agree on: the outdoors is for all of us.

Columbia Sportswear Company and our portfolio of brands, including Columbia, SOREL, Mountain Hardwear and prAna, know a thing or two about adventures. After all, we've been on one since 1938, working to perfect the art of enjoying the outdoors. Behind everything we make is an employee who's found that the greatest adventure starts with joining a company that strives to do the right thing.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.