Program Operations Associate Jobs

ORGANIZATION AND PROGRAM PROFILE

Delterra is an environmental nonprofit on a mission to create a world where human activities protect and restore a healthy planet. Delterra's founding partner is McKinsey & Company, and its flagship initiative, Rethinking Recycling, works with communities in emerging economies to build rapidly scalable, self-sustaining waste management and recycling ecosystems that redirect waste into productive use while improving the lives of the people it touches. In the coming years, Delterra will add other initiatives to its portfolio, all with a view to developing innovative scalable solutions that redesign human systems for the good of people and the planet. Learn more at: https://www.delterra.org

POSITION DETAILS

We are looking for a passionate, high-performing individual to join a collaborative program team of Delterra colleagues, external staff, and local partners in Indonesia as a Program Operations Associate. We are particularly interested in candidates with experience in waste management, environmental practices, operations, and/or engineering. The primary objective of this role is to bring about a transformation in village or regency-level waste management sites including its enabler such as collectors. The role will be an exciting combination of driving analysis, planning and design, and on the ground implementation, working closely with a wide set of internal and external stakeholders.

Responsibilities include:

• Introducing and implementing lean and digital tools to the waste management facility.
• Capturing, implementing, and codifying best practices to improve the recycling performance of the facilities and take a leadership role in exploring new ideas (e.g., regarding waste processing solutions, improved way of working, work and material flow, etc).
• Building a strong relationship with Site/Operational Managers who have the authority to implement the operations transformation in the waste management facility which Delterra assists.
• Working with local community and other stakeholders to ensure that our program is delivered according to the agreement with the community.
• Experimenting on and creating analysis (e.g., business cases) on production and potential offtake options that would meet the demand and create opportunities to increase financial performance for TPS3Rs.
• Coordinating and ensuring synergy of the operational work with other internal workstreams to ensure timely delivery of key milestones.
• Representing the organization within transformational efforts with partners and community at large.
• Tracking the facilities' operational and performance and launching corrective actions.
• Leading the operational transformation across several waste management facilities in the regency and for future scale-up.
• Building operational capabilities of the team to drive efficient and impactful waste management services, including coaching of junior or other team members.

Qualifications

• Bachelor's degree in engineering, environmental sciences, or relevant education background is preferred.
• Track record of establishing credibility and communicating effectively with diverse stakeholders, from waste workers, local partners, informal waste sector to senior leaders.
• Professional fluency in Bahasa Indonesia and English required (both written and spoken). Fluency in Balinese will be a plus.
• Demonstrated aptitude in conceptual and analytical problem solving (e.g., distilling themes from interviews, identifying important patterns/discrepancies in data).
• Minimum 4 years of relevant work experience in waste processing and management development, including delivering complex implementation projects with diverse stakeholders and ideally some experience in coordination and relationship management.
• Experience in leading a small team, delivering engaging and productive presentations & workshops.
• Entrepreneurial mindset, with a track record of pro-actively creating opportunities and thinking through next steps.
• Passion for making change happen in the environmental and/or waste space.

Further detail:

This position will be based full-time in Bali.

Read more about our work and see a video of our program on our website: https://www.delterra.org and on www.rethinkingrecycling.org.