Business Excellence Associate Jobs

Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, service and technical solutions for the mining and construction industries. Application areas include rock drilling, rock cutting, crushing and screening, loading and hauling, tunneling, quarrying and breaking and demolition.

Job Summary
Sandvik is seeking applications from motivated individuals for Business Excellence Associate based in Balikpapan.
The role is required to perform, analyse and made recommendation to all necessary activities that are associated with the effective and profitable servicing of a Sandvik Rock Tools Business, including compliance with all relevant operating procedures and policies.

Key Responsibilities
Safety & Environment

• Ensure adherence to mines regulations for all works performed by Sandvik at the Project Site. Report unsafe facilities and practices to the Contracts Supervisor. Ensure that the Customer’s statutory obligations at the Project Site are met on consumables and workshop facilities.
• Demonstrate and maintain a high standard of housekeeping so as to optimise a safe and productive working environment with a quality outcome.
• Ensure all activities are being carried out in accordance with company values and current company policies and procedures.

Customer Focus

• Develop opportunity for growth in the Rock Tools business.
• Proactive follow up calls and mails to the customer, keeping them updated and relationship building
• Maintain current customer base and services.
• Work closely with the sales team and support them to achieve sales objectives and improve the sales efficiency and customer satisfaction

Administration

• Make simple calculations to accurately compile and report statistics.
• Attend & participate in relevant stakeholder meetings/activities e.g. price reviews, budget preparation, tender preparation, account planning, sales meetings etc
• Follow up & coordinate with supply chain network on outstanding items
• Providing support for field team such merchandise, arranging site permit etc
• Enter data into databases or other computerized systems to maintain up-to-date customer records; to track the status of orders and deliveries; to maintain sales commissions and expense records; and to generate contract reports and statistics.

Relationships and Authority

• Regional Demand Planner & Inventory Team
• Supported indirectly by the Sales Manager Rock Tools
• Liaises with:
• Product Line Application & Engineers
• Relevant Sandvik CSC Supervisor, Pricing & Inventory Supervisor

Competencies Required

• Strong in analytic and precise
• High energy and enthusiasm, and importantly the ability to work unsupervised.
• Solutions focus.

Qualifications And Experience

• Intermediate English proficiency
• Computer literacy, possess a valid Car Driving Licence would be advantage
• Willing to travel using different mode of transport
• Understanding of the Indonesia mining industry, would be beneficiary
• University degree or equivalent in Business, Technical, Administration.
• 2-6 years working experiences

Our Culture
We conduct business in a sustainable and responsible manner. To achieve this we always act in line with our high ethical standards. Putting safety first and always showing consideration for the environment and the communities in which we operate. Finally, we care about others and build relationships based on honesty, respect and trust.
At Sandvik, we recognize that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect.