Product Researcher Jobs

Who are we?

Amar Bank is one of the most technologically advanced digital banks in Indonesia. Our leading

digital lending product, Tunaiku has the distinction of being the first FinTech product in

Indonesia. We are also the first digital bank on the cloud. As the first profitable digital bank, we

managed to get listed on the Indonesian Stock Exchange.

How did we manage to do that?

We are changing people’s perception of a bank. We believe we are the innovators who combine

customer focus principles with creating technology-based impact. We incorporate freedom and

flexibility as part of our startup working culture DNA to encourage innovation in creating better

financial solutions for the banking industry. We think of ourselves as, ‘A technology company

with a banking license’. For this reason, we ‘Act like a FinTech, and think like a Bank.’

How did it all start?

Founded on March 15, 1991, in Surabaya as PT Anglomas International Bank (Amin Bank), the

bank was acquired by Tolaram Group and transformed to PT Bank Amar Indonesia (Amar Bank)

in 2014. It has then undergone a significant digital transformation to become one of the

country's forerunning fintech institutions through its award-winning digital lending platform,

Tunaiku.

Our philosophy, mission, and vision

Technology must impact lives, must improve lives. We exist to provide banking to those who

‘need’ and not only to those who ‘want’. Services when provided to those who need at the time

of their need brings smiles. Our vision is to bring 200 million smiles.

More about the bank with startup culture environment

Consist of 1000+ people, you will meet people who love to grow, dream big, and actually have

fun at the workplace! We provide a great working environment that pushes people to grow

outside their comfort zone. People with high drive and ambition find us a very attractive place to

work as their career growth matches their own drive and not any staid policies. Thus we hold

the honor of being awarded “Best Place to Work in Indonesia”.

Recently Amar Bank was awarded as Inspirational Brand from APEA (Asia Pacific Enterprise

Awards) 2022. Of course, our innovation won't stop here. So if you would love to be a part of it,

have a growth mindset, and are constantly hungry for challenges, we invite you to join us in our

journey to ‘Impact Lives’.

Join us today and create #unlimitedinnovations!

Product Researcher that will handle research for dedicated squad. This position will be working closely with the Product Owner and Designer on the Squad. Direct report will be on the respective Lead Researcher on the Tribe. Besides the ability to do end to end research independently, we are also expecting they could help the lead maintain other team members on the team.

A Product Researcher will be responsible for:

• In collaboration with Lead, review the work of researchers, ensure the quality is maintained
• Able to tackle complex project with multiple variables
• Lead large research initiatives that involve or impact multiple squad.
• Plan the research: from the timeline, discussion guidelines, participant/respondent criteria, how to reach respondent/participant, as well as creating a budget plan for the research
• Do the research: conduct the fieldwork, be adaptive to team needs and participant needs
• Able to create research initiatives that align with product goal
• Synthesize the data, create the report, pull out insights not just present the data
• Follow up: the process don't stop after report is finished, evangelized it, plan what to do next while still in line with team and company priorities
• Ensure the efforts of researcher are aligned to the product goals

The preferred candidate will demonstrate the below key skills and competencies:

• Demonstrated expertise in descriptive, inferential, and multivariate statistics, including t-test and ANOVA, and experimental design
• Experience conducting market research
• 2 years of experience managing projects and working in a large, matrixed organization,
• Product research experience in an applied research setting
• Experience in usability testing tools
• Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience
• Excellent command of research questions within a given domain and of technical tools for the analysis of data within that field
• 2 years of experience in an applied research setting or similar
• Experience in SPSS, Ms. Excel, or similar data analysis tools

We exist to innovate and maintain the architecture of Amar Bank's products. As part of our main focus to create through technology we ensure the process and technology we use helps maintain and build human connection at scale.

It’s our job to plan, monitor, and control the technology growth so we can provide a faster, more convenient, and more efficient way of performing business transactions.