Product Load Executive Jobs

Product Loading Executive

• Have you a talent for extracting, transforming and loading data?
• Do you love data accuracy and quality control?

If this excites you then read on!
About Us
The Discova brand was launched in July 2019 and is the newest brand in the Flight Centre Travel Group family of brands. The merger of Buffalo Tours in Asia and Olympus Tours in the Americas created a global DMC business with more than 20 years experience in delivering amazing travel experiences to our customers. With a purpose to connect people and places with a world of possibilities, we are the travel people who work globally, live locally and go the extra mile to help our partners extend their reach.
About The Opportunity
Discova is looking for a Product Loading Executive to join the team. Your role is to manage a high performing product loading that have assigned. You will be responsible for the accurate load and maintenance of products in Discova’s system and ensure that a one best way of load is followed through. This includes all product types, hotels, transfers, sightseeing day trips, pre-packaged tours, cruise etc. The role is suited to someone with a high attention to detail, experience in managing teams (including virtually) and an excellent communicator,
Your Responsibilities are:

• Ensure product load is done accurately and to the agreed one best way across the company to optimize output.
• Thrive in an environment where the research, testing and implementation increases productivity and reduces risks and operating costs.
• Review reporting requirements to assist in both Review reporting requirements to assist in both accuracy of the load and analyzing data to improve efficiencies.
• Collaborate with the key business and technical business partners to successfully implement processes and outcomes within each project.
• Responsible for training (face to face and virtually) on the load of products and any new process related to the load to team members but also other departments.
• Professional and friendly in dealing with internal business and external suppliers.
• Ensure contract rates/information; promotional deals and allotment are updated accurately on all platforms: Tourplan/Webconnect/Tocco/Hotelhub.
• Uploading correct hotel & supplier rates, contracts & promotions into the system in a timely manner.
• Taking direction from the Content and Connectivity Manager and Product Load Team Leader ensure that the load team support all connectivity projects.
• Manage workflow of incoming contracts, specials and promotions to increase speed to market.

About you:
The Essentials:

• Capture of information, active listening etc
• Experience working in an environment requiring the transfer of complex information, including:
• Good command of both written and spoken English
• Dissemination of information via written communication
• Exposure to travel systems such that there is an understanding of the complexities of global booking systems
• Experience working as a representative of a system, process, or business, such that the candidate can be authoritative on a subject to peers and senior management.
• Experience with large organisations and project environments
• 3 years related work experience in travel/tour industry

The Skill and Attributes:

• High proficiency with Microsoft Office applications, notably excel.
• Results Orientated and high attention to details.
• Willing to travel on business when required
• Excellent communicator to a diverse range of people (team members, leaders). Solution focused and great at problem solving.
• Personally, aligned with Discova’s company purpose and values.
• Flexible rotating roster that may include late nights, weekends and early mornings and flexible with uncertainties/changing priorities and under pressure.
• Able to work independently and within a team assisting team members to help everyone achieve results.
• Tourplan front and back office system/s knowledge (preferable)

Finally, if you are successful, you will find out that working with Discova is more than just a job. To be part of the Discova family is to be in your element . We offer an exciting career progression globally and a fantastic and supportive team culture and social events that are the envy of the industry.
Get in touch now and Discova a world of possibilities!