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Optician (Remote) Jobs
Company | SmartBuyGlasses Optical Group |
Address | Indonesia |
Employment type | FULL_TIME |
Salary | |
Category | Penerbitan Konten Online |
Expires | 2023-09-21 |
Posted at | 8 months ago |
POSITION MISSION
- Respond to company employees' and customers' optical questions and concerns via live chat, email, or phone
- Ensure compliance is met for all countries
- Troubleshoot and help with customer optical concerns relating to frames, lenses & measurements
- Maintain key performance indicators and targets set for response times and quality of work
- Create content as requested for marketing articles
- Report directly to the Head of Prescription & Opticians for additional tasks
- Develop and present training materials to all departments within the company, including new hires
- Follow up with customers to obtain further prescription information
- Must be helpful, supportive, and collaborative with management and peers in a structured job environment
- Must hold all the licenses and certifications to work as an Optician (proof of dispensing certificate required)
- Must be willing to work remotely
- Must have strong optical knowledge
- Can produce high-quality, detailed work based on established standards, guidelines, and procedures
- Precise, patient, and willing to handle and complete one task at a time
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