Head Of E-Commerce Operations

About The Company
Our Client is a leading multinational retail company with extensive outlets and a strong presence in Indonesia.
Key Responsibilities

• Define the Strategy in terms of Operational and Supply Chain capabilities
• Create and own the operations business plan to expand our ecommerce omnichannel processes, optimize and evolve the operations in the existing countries or review the footprint in on potential new countries or cross border among others.
• Overseeing e-commerce operations and increasing the quantity / quality of logistic services.
• Defining the operations strategy engaging externally (i.e., suppliers) and internally (i.e., warehousing and operations team) with all key stakeholders and translating it into actions, assuring good execution and commercial success
• Create and execute logistics planning
• Lead the operations team and supervise e-commerce operations and services quality maximising CX. Work with other departments like Customer service to identify areas and opportunities to evolve our services.
• Participate actively in the P&L ownership and perform business analysis identifying opportunities to build a better and more profitable online business in the region with the use of optimal operational skills
• Identifying business opportunities and key innovations for the operations including OMS evolutions.

Key Qualifications

• Strong management and leadership skills
• Min 10+ years E-Commerce experience managing brand.com and/or marketplaces with strong exposure in e-commerce extensively with logistic operations
• Practical tarining and work experience in marketing products as part of E-Commerce business
• Good communications skills in both written and verbal
• Reasoning abilities, academic excellence, analytical skills
• Good interpersonal skills
• Min. Bachelor's Degree from reputable university

Call To Action
If you are keen on a new challenge and possess the required skills above, please apply directly or email [email protected] for more information.