Group Account Manager Jobs

Job description

Required skills and experience :

Implement and execute strategic action plans to drive hotel e-commerce revenue performance in conjunction with the hotel general manager/hotel manager, regional sales team, and group e-commerce team.

Consistently review hotels' daily pricing/pace of demand for the FIT Online (B2B and B2C) segments.

Monitor competitor activities daily in terms of pricing/product and promotions.

Monitor key events in the hotel location/city and other influencing factors.

Host weekly/bi-weekly commercial meetings with key stakeholders to discuss current performance, strategy, and activity ensuring outputs are agreed upon and followed up on.

Manage and oversee strategy for direct and indirect distribution.

Manage distribution partner relationships with local market managers to ensure receipt of a fair share of the business.

Maximize using analytical data available in key platforms to make strategic decisions to drive future revenue performance.

Regularly check the input and the quality of data (ADR calculation, reservations segmentation, booking status, etc.) points.

Reduce the cost of distribution by finding new less expensive means of delivering business.

Visit the hotels regularly to get first-hand knowledge of all issues, business opportunities, and other key areas.

Conduct regular audits of the Brand website pages and Hotel websites to ensure each hotel is optimized for high-quality custom images, content, links, and accurate translations, and work with hotels and regional marketing & PR teams on corrective action.

Record all completed and pending daily tasks on the task management system appropriately and accurately.

Maintain an occupancy forecast report for all hotels for at least 180 days in the future

Placement: Bali area.