Front Desk Staff Jobs

Description:

• Book Reservations For Individuals, Families And Groups As Required
• Answer The Phone At The Front Desk To Respond To Current And Prospective Guests’ Needs
• Refer Guests To Local Amenities And Venues
• Schedule Special Services, Such As Spa Treatments, When Guests Inquire
• Communicate Guests’ Requests And Complaints To The Appropriate Department
• Greet Walk-in Guests And Guests With Reservations When They Arrive At The Front Desk

Requirement:

• Have a minimum of D3 degree in hotel / tourism or equivalent
• Have ability to work on your own and as part of a team
• Have a high level of commercial awareness and sales capabilities
• Have customer service experiences, in Front Office within the Service Apartment is preferred
• Have ability to work under pressure
• Have flexibility to respond to a variety of work situations
• Fluent English for both verbal and written