Food & Beverages Supervisor Jobs

About the Company

Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.

Our promise to you:

• We will work together with integrity
• We will share our incredible pride for job, company and industry
• We will respect and value your background and perspectives

What we ask of you:

• Listen, move fast and think innovatively
• Believe in customer service, and treating every person with kindness
• Bring passion to all that you do
• Speak up, have ideas and share them

As industry leaders in innovating global airport hospitality you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.

Who we are

We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.

In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.

With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.

Join our family today.

Together, we'll make travel better.

SCOPE OF ROLE:

The food and beverage service supervisor direct and schedules kitchen, bar staff and food and beverage servers.

During peak hours they may assist in seating or serving customers and ensure the cleanliness and general look of

the dining room. The food and beverage service supervisor may also maintain inventory and control costs.

RESPONSIBILITIES:

· Supervise and schedule food and beverage staff.

· Ensure customer satisfaction.

· Resolve customer complaints, as well as internal conflict amongst staff.

· Order and maintain inventory control costs.

· Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of

completed food orders from kitchen to customer table.

REQUIREMENTS:

· At least secondary school certification or diploma in related field is required.

· Completion of a food service administration, hotel or restaurant management course is an asset.

· Excellent sales, customer service, good communication, leadership and organisational skills.

· Proven human resource management such as training and motivate staff.

· Must be of legal drinking age if working in a licensed facility.

· Knowledge of products, services, sector, industry and local area

· Knowledge of relevant legislation and regulations.