Floor Captain Jobs

·Responsible for the efficient operation and high-quality service.

·Supervise and support waitstaff to ensure standard of procedures are observed and to provide a consistently high level of service to all guests on a shift basis.

·Maintain product knowledge of all drinks, snack and wine lists in order to advise and make recommendations to guests.Use every opportunity to maximise sales.

·Serve beverage items with flair and professionalism.

·Ensure all service areas and equipment are kept clean and organised.

·Ensure revenue for the shift is accurately accounted for, with cash/charge summary being completed to balance daily activities.

·Be fully orientated within the company and whereabouts of other venues and their offerings.

·Understand the culture of the business and strive to deliver exceptional service in a friendly and relaxed style.

·Setting a positive example and being a role model at all times.

·Working towards senior management and improving management skills.