Account Maintenance Staff Jobs

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About The Department
The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.
Personal Financial Services
We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.
Job Responsibilities

• Penginputan kartu debit TMRW
• Memproses permohonan perubahan data dari unit kerja terkait dalam skala besar
• Melakukan penginputan manual kartu tambahan , corporate, second card, personal loan dan tnrw pay
• Proses cheker
• Melakukan proses non financial ( close card, replacement card, up grade/down grade card, aktivasi kartu kredit, pendaftaran dan pemberhentian e-statement, pendaftaran dan pembatalan credit shield, pendaftaran/perubahan/penghentian autopayment, blok kart req collection, increase / decrease limit,
• Melakukan proses financial (FOP,COP, waiving LC/IC/Bea Materai/AF/Credit shield/small balance) penukarana point (kff/gff/air asia/cathay/map/af/voucher hotel)pengiputan biaya notifikasi,penambahan/pengurangan point, cash advance, payment reversal
• Melakukan up date kyc pada sistem WCIF
• Melakukan penarikan cms
• Membantu meyelesaikan pekerjaan staff yang berhalangan hadir
• Proses penginputan dan perubahan merchand mid
• Melakukan pengecekan dan memproses permohonan ataupun complaint melalui email
• Melakukan proses penginputan dari collection

Job Requirements

• Menjalin dan membina hubungan kerjasama dengan pihak-pihak internal dan eksternal
• Melaksanakan tugas sehari
• Mengkoordinasikan dengan tim kerja untuk mencapai hasil pekerjaan yang efisien dan efektif
• Melaporkan kepada atasan atas pelaksanaan pekerjaan yang ditugaskan

Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a difference.