Online Customer Service Jobs in Kota Jakarta Pusat, Jakarta Special Capital Region , Employment

Are you looking for a job that offers flexible hours and the chance to help people? Look no further! We are looking for an enthusiastic and customer-focused individual to join our online customer service team. You'll be the first point of contact for our customers, providing helpful and friendly advice to ensure their satisfaction. If you're looking for a rewarding job that allows you to make a difference, this is the perfect opportunity for you!

An Online Customer Service job involves providing customer service and support to customers through online channels such as email, live chat, and social media. Responsibilities include responding to customer inquiries, troubleshooting customer issues, and providing helpful information and solutions. To become an Online Customer Service job, you need strong communication and problem-solving skills, as well as a good understanding of customer service principles and practices. You should also have experience with customer service software and tools, such as CRM systems and help desk software. Additionally, you should have knowledge of the products and services offered by the company you are working for. To stand out on your resume, you should also have experience with customer service best practices, such as providing excellent customer service and following up with customers. Finally, you should have a good understanding of the company’s policies and procedures.