Guest Service Assistant Staff / Dw
By Suara Air Luxury Villa Ubud At Gianyar, Indonesia

Company Description: Enter through the bridge towards the exquisite landscape, enhanced by harmony combination of the spirit of traditional Balinese style with the amenities of the modern world. Suara ...

Guest Service Agent (Gsa)
By Meruorah Komodo Labuan Bajo At Sumbawa Besar, Indonesia

Company Description: Meruorah Komodo Labuan Bajo is your gateway to island-hopping adventures. Just an hour-long flight from Bali, our luxury 5-star hotel is an exclusive base where you can leave all ...

Guest Service Agent Jobs
By Gumaya Tower Hotel At Semarang, Indonesia

Company Description: Hotel kelas atas bertingkat tinggi ini berada di Kawasan Pusat Bisnis, serta berjarak 1 km dari stasiun kereta Semarang Poncol dan 6 km dari Bandara Internasional Ahmad Yani. Job ...

Are you looking for an opportunity to make a difference in the lives of others? We are looking for a Guest Service Representative to join our team and provide exceptional customer service to our guests. If you have a passion for providing excellent customer service and are looking for a rewarding career, this is the job for you!

A Guest Service Representative is responsible for providing excellent customer service to guests in a hotel, resort, or other hospitality setting. They are the first point of contact for guests and are responsible for ensuring that guests have a pleasant and comfortable stay.

What is Guest Service Representative Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Knowledge of hospitality industry standards
• Ability to work in a fast-paced environment
• Proficiency in computer applications

What is Guest Service Representative Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hospitality industry standards
• Ability to work in a fast-paced environment

What is Guest Service Representative Knowledge?

• Knowledge of hospitality industry standards
• Knowledge of customer service principles and practices
• Knowledge of hotel policies and procedures
• Knowledge of local attractions and services

What is Guest Service Representative Experience?

• Previous experience in a customer service role
• Previous experience in a hospitality setting

What is Guest Service Representative Responsibilities?

• Greet guests upon arrival and provide them with information about the hotel and local attractions
• Answer guests’ questions and address their concerns
• Process guest check-ins and check-outs
• Handle guest complaints and resolve issues
• Ensure